"My rep's kind persistent patience helped me understand the importance of what must be done. Once this hurdle was overcome, she worked hard with my doctor and myself to ensure I had the best products to meet my needs. Once delivered, she contacted me to be sure everything was working well. When it was decided that I would require a different size catheter, she worked quickly to get me the new size. You have a superb agent of customer service and great representatives."
David R., 8/24/10
"Outstanding customer service! Other companies need to learn from you. Great customer service keeps clients which is why wouldn't choose another medical supply company when this one has treated me with respect concerning my issue and helped me understand the products better. Thank you very much!!"
Carla M., 8/12/10
"I have been very happy with your service. 180 Medical has made our lives so much easier. In the past we have had so much trouble getting caths and supplies from other places.I am really glad I found you!"
Pheobe W., 8/9/10
"I have been cathing since I was 3 months old and I'm almost 44yrs old now. I have never had a company call me to make sure I got my shipment and to see if I had any questions. I am really happy that 180 Medical took the time to do that."
Cindy N., 8/3/10
“KUDOS to the great article and picture on Todd Brown on AOL.com. Now, I know what a charming, inspirational guy who started his business due to his own experience looks like. I've been a customer of 180 Medical for over a year, and I am totally pleased with customer service, et al. Thank you 180 Medical!”
Betty R., 7/26/10
"180 Medical supplies us with catheters and that company is great to work with. They have some of the best customer service I have ever dealt with. Sometimes they just call to see how everything is going."
Christina G., 7/22/10
“180 Medical is an outstanding company. They are always ‘on the ball’ and have cooperated with me.”
Ken F., 7/20/10
“Your company has been good with keeping up on deliveries and informing me of changes.”
Bette C., 7/15/10
“Thanks for your efficiency!!!! I appreciate having a new catheter every time!!!!”
Norma B., 7/9/10
"Everything is working perfectly for me and I could not be happier with your service!"
James S., 7/9/10
“I never expected all the courtesy and attention that your company provided. Thank you.”
David S., 7/6/10
“I want to tell you how pleased we are with the service with your company. You are always prompt and your service is fantastic. The catheters always come on time. Whenever we call your company we always talk to a person and not a recording. Everyone has been friendly and very helpful. Max is hard of hearing, but he says that you all are very nice. The company is just fantastic! I can't even begin to express how much we appreciate your company other than to say you are just fantastic. We have had other offers, but we chose you because of your fantastic service. We had received calls from other companies & told them not to call anymore because we were perfectly happy with the company we were with. We wish there were more companies like yours that treated the elderly so well.”
Mindy K., 6/8/10
“You were very courteous and knowledgeable about the products, you were able to quickly and accurately give me information about my insurance and cost of supplies. I couldn't have asked for better service.”
Michelle B., 5/20/10
“I was explained everything in a manner that was easy to understand. Very pleased! Keep up the good work.”
Jeffrey C., 5/18/10
"I am so thankful I found your website! My customer service rep has been so kind and helpful! I lost my bladder to cancer in '05 and have an "Indiana Pouch". I get infections all the time! I am hopeful, by not reusing the catheters, that these infections will decrease in number. I haven't received my first order yet, but am looking forward to starting a better way to cath! Thank you again."
Janice R., 5/10/10
“I think this is the best company EVER to explain things. It has really helped me. Thank you!!!”
Loretta F., 4/20/10
“I have enjoyed a happy satisfactory informative and I feel a sincere relationship with your firm. Thank you!”
Gail C., 4/6/10
“You folks are terrific!! Keep it up. Your staff is polite, constructive, and helpful. A+”
William D., 4/5/10