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12 Things You Might Not Know About 180 Medical

by kier August 27 2014 10:17
Our customers often ask questions to get to know more about our great company, so in honor of our 12th anniversary today, we compiled a list of 12 things you may not have known about us!

1. Prior to founding 180 Medical, Todd Brown owned several sandwich shops in Oklahoma.

2. After Todd's spinal cord injury, he had a hard time finding knowledgeable companies that could help him get the supplies he needed. He wanted to help others get their medical supplies quickly and easily, so that's why he created 180 Medical. You can find out more about Todd Brown's amazing story here.

3. 180 Medical's first location was in a small garage.

4. Last week, most of our employees in Oklahoma City moved into this new building...and we love it!

5. In addition to this building, we have 18 offices across the country with more being added every year.

6. New employees spend months in training to become specialists.

180 medical employees

7. 180 Medical’s unique name was created when Todd and his wife recalled how they both felt when they found a company that was able to help them out with a big need after his spinal cord injury. They felt that their life had done a 180. Today, 180 Medical still understands the importance of knowledgeable, friendly service from a trained specialist dedicated to finding the right product for your needs. Our goal is to help you turn your life around!

8. 180 Medical was just named one of the Best Places to Work in Oklahoma for the 5th time!

9. We're hiring:

10. Our shipping department knows how important it is for you to receive your products in a timely manner. That's why they strive to improve every day and currently have a 99% accuracy rate.

11. We are currently in network with over 820 health plans and networks; including most commercial plans, Medicare and most state Medicaid programs.

12. Our goal is to treat every customer like we would a member of our own family. That's why when you call us you reach a real person during regular business hours instead of an automated system. Your business is important to us. We have over 300 employees dedicated to exceeding your expectations.

We hope you enjoyed learning something new about our company. We appreciate all of you and are excited to celebrate another anniversary!


180 Medical Customer Review

by kier January 2 2014 10:57

Special thanks to one of our customers for sending this thoughtful email to us to start our new year off right! We truly have the best customers.

"I just want to express my admiration for what I believe to be one of the best-run customer-oriented organizations it has been my pleasure to encounter. You should be the model for every new business. Your people are pleasant, helpful and always pro-actively involved with each customer's needs. And you send Christmas cards! Don't ever change!"

180 Medical Sponsors No Boundaries Expo

by kier August 20 2013 17:20
The 2013 No Boundaries Expo was held over this weekend on August 17 in Oklahoma City at the State Fair Grounds. 180 Medical was a proud sponsor of this year's event, which was the biggest expo we've seen yet.

Presented by NeuroResources, the No Boundaries Expo showcased new products and technologies, featured adapted recreational organizations, a health fair, equipment share zone, workshops, and much more.

Workshops included:

  • Durable Medical Equipment: Qualifications Course
  • Home Accessibility Solutions
  • An Introduction to Cascade DAFO Braces
  • Power Wheelchair Seating
  • Why is it So Hard to Get a Power Wheelchair
  • What Do You Need to Provide Power Mobility & Receive Reimbursement
  • How to Prevent Pressure Ulcers
  • Urologic Concerns and Impact on Function for People With Disabilities
  • New Bladder Management Techniques
  • New Neurological Breakthroughs
  • How to Identify and Respond to a Pressure Sore
  • Stem Cell Treatment
  • Changing Lives One Dog at a Time
  • Why You Should Become an Advocate
  • Outdoor Recreation
  • Greater Oklahoma Disabled Sports Association

It was a full day of fun and activities designed to increase awareness of community resources and recreational opportunities available to individuals with disabilities in the Oklahoma area.

NeuroResources Outreach Services is a nonprofit organization that serves people with neurological disabilities who have limited or no means to pay for service. For more information about their services, visit



Career Openings at 180 Medical

by kier August 7 2013 16:51

As we are growing, we are always looking for exceptional employees to join our team! We are currently hiring for a variety of positions and have been ranked as one of the Best Places to Work in Oklahoma again this year.

Billing Specialist
Performs accounts receivable functions including billing, processing of EOBs, and record keeping.

Customer Specialist

Works directly with our customers through inbound and outbound calls to assist them with orders and product knowledge. Enters client orders and records activities in our software program.

Confirmations Specialist
Processes confirmation or denial of regular shipments to our customers. Provides customer service support. 

Documentation Specialist
Provides administrative support to the team by collecting medical documentation in order to setup new customers of 180 Medical.

Answers phone calls, directs inquires to correct departments, greets visitors and customers, and additional administrative duties.

For more information, visit our Careers page.

180 Medical Named a Best Place to Work in Oklahoma

by kier July 18 2013 11:32
180 Medical was recently honored to be ranked one of the Best Places to Work in Oklahoma by okcBiz magazine.

"Making the Best Places to Work list is such an honor because it’s based on what our employees say about us, not what we say," says Sharon Hodnett, Director of Human Resources at 180 Medical. "Seventy-five percent of the overall score is based on an anonymous employee survey, so coming out of the survey with an employee engagement/satisfaction score that puts us with the best of the best in Oklahoma is something we’re incredibly proud of."

There are a variety of reasons why 180 Medical is considered such a great place to have a career. Our company places an importance on maintaining a work-life balance, and our employees also understand the importance of their job to the lives and health of our customers.

"There are a few things that I think help contribute to the amazing environment that we have at 180. First, what we do on a daily basis truly makes a difference. We can have a direct impact on the quality of life for our customers and the feedback we receive from the patients is that they’ve never worked with a company that offers the level of service and compassion that 180 does," Hodnett says.

"Hearing that on a regular basis, directly from our customers, is incredibly fulfilling; we’re all looking for a way to make a difference and working at 180 gives us that opportunity. Secondly, we offer an environment where we’re allowed and even encouraged to have fun, if we have fun while we’re at work it comes through in the way we talk with our customers and how far we’re willing to go to help them; but it also creates a place where we want to come and be a part of everyday."

About 180 Medical
180 Medical is a nationally accredited provider of sterile use catheters, urologic and disposable medical supplies. They're dedicated to meeting the supply needs of customers with chronic medical diagnoses such as urinary incontinence, spinal cord injuries, Multiple Sclerosis, Transverse Myelitis, Spina Bifida, and other urologic conditions that require catheterization. To learn more about job opportunities with 180 Medical, visit:

Tornado Relief Efforts in Moore, OK

by kier May 29 2013 12:36
Many of you have reached out to us here at the corporate office in Oklahoma City, OK to make sure everyone is okay after the F5 tornado that hit Moore, OK on May 20, 2013. Our corporate headquarters remained undamaged, luckily. However, several of our employees' homes were affected by the tornado.

(Editor's Note: Although our office was not affected with the May 20th Moore tornado, it was affected with the May 24th El Reno tornado. We had minimal damage and have been running business as normal.)

180 Medical collected items to donate to those who lost their homes, and many employees have demonstrated the 180 Way by volunteering in the damaged areas to help clean up.

Thank you for all your thoughts and concerns. It’s truly appreciated.

If you are a customer and your supplies were lost or damaged due to the recent storms, please contact us immediately (877) 688-2729.    

GODSA Wheelchair Basketball Event

by kier May 20 2013 16:14

For the past three years, 180 Medical employees have gotten in wheelchairs and played basketball against a local adaptive sports group to help raise money for their team, the Blaze.

The event included games, a silent auction, and wheelchair basketball games with members of the OU Physician's staff and 180 Medical playing against the GODSA wheelchair basketball team. 

GODSA, otherwise known as the Greater Oklahoma Disabled Sports Association, is the adaptive sports group that supports recreational and athletic activities for adults and children with disabilities. Recreational and competitive events include basketball, track and field, swimming, road racing, table tennis, weight-lifting, and water sports. It promotes health and fitness and teaches life-long skills such as team effort, sportsmanship, setting goals, commitment and responsibility.

The event included games, a silent auction, and wheelchair basketball games with members of the OU Physician's staff and 180 Medical playing against the GODSA wheelchair basketball team.

180 Medical Thunder Up! Competition

by kier May 13 2013 18:07
As many of you know, our corporate headquarters is located in Oklahoma City, OK. For the past two years our employees have shown their team spirit with office decorating contests leading up to the NBA Finals. We are showing support for our home team, the Oklahoma City Thunder. Here are just a few of the photos that show our love for the Thunder and how 180 Medical is "Thundering up"!


Multiple Sclerosis Society MS Walk

by kier May 4 2013 21:21
180 Medical enjoyed attending the Multiple Sclerosis Society at a local MS Walk in Oklahoma City this morning.

Over 125 of us braved the brisk temperatures with our families and friends to show our support for the cause. Employees raised money and attended this event today in honor of all of our customers impacted by multiple sclerosis and do our part to help end MS! 

About the National Multiple Sclerosis Society
The National Multiple Sclerosis Society helps people address the challenges of living with MS through their 50-state network of chapters. The Society helps people affected by MS by funding cutting-edge research, driving change through advocacy, facilitating professional education, and providing programs and services that help people with MS and their families move their lives forward.

180 Medical Honors National Stroke Awareness Month

by kier May 1 2013 12:50

May is National Stroke Awareness Month. Did you know that bowel and bladder problems are not uncommon in people after they've had a stroke? It's estimated that 1 out of every 7 stroke survivors likely experience some kind of long term incontinence problem. Urinary incontinence, constipation, bowel incontinence, and urinary retention occur when the stroke has damaged the part of the brain that controls waste removal.

The National Stroke Association has a wealth of information on how to control and live with bowel and urinary problems, and they have some advice for stroke victims who are learning how to deal with their urinary problems. 

Intermittent catheterization may help some stroke victims with urinary incontinence, although doctors sometimes have other treatment options for their patients such as bladder control exercises, medication, etc.

If you're having urinary incontinence issues, you may want to try going to the bathroom at regular intervals of time. Urinating every 2-3 hours regardless of if you feel the urge to or not can help prevent accidents.

Stroke Awareness with F.A.S.T.

It's estimated that around 795,000 people in the United States have a stroke each year, and it's been proven that education about the signs and symptoms of a stroke can help save lives.  In a 2005 survey 93% of stroke victims recognized that sudden numbness on one side was a sign of a stroke, but only 38% of them knew about all of the major signs of a stroke and knew when to call 911.  These are the common signs and symptoms of a stroke.

  • Sudden numbness or weakness of face, arm or leg - especially on one side of the body
  • Sudden confusion, trouble speaking or understanding
  • Sudden trouble seeing in one or both eyes 
  • Sudden trouble walking, dizziness, loss of balance or coordination
  • Sudden severe headache with no known cause

Stroke Awareness Month

These symptoms make it easy to identify if you're having a stroke, but determining if another person is having a stroke can be difficult.  That's why the National Stroke Associations came up with the F.A.S.T.stroke symptom criteriaF.A.S.T. stands for face, arms, speech, and time, four very important factors when it comes to evaluating possible stroke victims. 

If you suspect that someone is having a stroke, remember to keep F.A.S.T. in mind:

Face: Ask the person to smile, and pay attention to see if one side of their face is drooping
Arms: Ask the person to raise their arms, and see if one of the arms drifts downward
Speech: Ask the person to repeat a simple phrase, and see if their speech is slurred or if they're speaking in a strange manner (pauses, stammers, saying words out of order)
Time: Remember that time is an important factor in helping stroke victims.  If you see them exhibiting any signs of a stroke, call 911 immediately.

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