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Documentation Specialist Employee Spotlight: Meet Christa

by Jessica February 13 2018 08:58
180 medical documentation specialist employee spotlight

As one of the leading suppliers in America for intermittent catheters and ostomy products, 180 Medical makes it a goal to seek out and hire people who truly have a compassionate heart and want to help others. If you're seeking a career where you can actually enjoy going to work, and you want to be rewarded and fulfilled by what you do, day in and day out, you should consider applying for one of our available jobs.

What are just a few of the reasons to work at 180 Medical? We offer a competitive benefits package, extensive training and opportunity for growth within the company, and many fun extras and perks. We were also named one of the Best Places to Work in Oklahoma for the 8th year in 2017. 

Now, we want to introduce you to one of our employees who has been with us for two years now. Today, meet Christa, one of our team of awesome Documentation Specialists. 

What are some of your daily tasks as a Documentation Specialist here?

When we receive over new referrals from a facility or when a customer is ready to start getting their orders through 180 Medical, we want to do our part in assisting the customer by making sure their insurance will cover their required medical supplies. Often, I'm the first person to contact them to confirm their insurance information before getting their coverage verified.

Because the products we supply usually require a prescription, I'm also responsible for making sure we have a good prescription on file from their doctor. I also make sure we have all of the proper documentation that we might need, such as additional progress notes, depending on the customer's insurance requirements.

What is the best part of working at 180 Medical for you?

Well, in a lot of ways, it helped me step outside of my comfort zone. Before 180 Medical, I have mostly worked at small companies with less than 10 people. This was a nice change.

But more than anything else, getting to help people on a daily basis is the most rewarding thing. I also love my co-workers, and I feel that I have made some great friends.

Our quarterly meetings are always fun, and I also love that we have opportunities for other fun activities. My family and I had a blast at the Family Movie Night last summer, and we also really enjoyed getting to participate in the annual MS Walk.

180 medical ms walk 2017

Tell us a little bit more about life outside of work. What do you love to do in your downtime? 

180 medical employee christaSomething fun people might not know about me is that I really enjoy refinishing old furniture that has been passed down in my family. I make wooden signs with quotes by hand too. Lately, I've been coloring almost every night. It's very relaxing!

I've been married for 12 years! We have a daughter who is almost 15 and a son who is almost 11 now. We love doing anything outdoors together, whether that's going camping, going to the lake and spending time at our lake house, or just playing catch in the backyard. It doesn't matter what we're doing; we just love being together outside!

What's something special on your bucket list?

I only had one thing on my bucket list, and I got to cross that off when I finally saw Garth Brooks live in concert! Now, I'm trying to figure out what else to put on it. I've always wanted to see the Rocky Horror Picture Show live.

What's an accomplishment that you're most proud of at 180 Medical?

Being awarded as one of the Top Team Performers recently at a quarterly meeting!

180 medical employee awards top team performers

What's a quote that keeps you inspired?
"Love is forgiveness." This is also the tattoo I have on my arm.

And lastly, what advice would you give to someone who might be considering applying for a job with 180 Medical? 

Do it!! Not only are you helping people be able to live their daily lives, but I have never worked with a better company.

Christa, thank you so much for taking time to talk. We're so grateful for you and the awesome team of Documentation Specialists here at 180 Medical.

Are you interested in becoming a part of the 180 Medical family? Don't wait! Apply today.

180 medical is hiring

180 medical jessAbout the Author:

Jessica has worked for 180 Medical for 8 years and is the Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for a company that truly cares for its employees and customers.


Customer Specialist Employee Spotlight: Meet Sarah

by Jessica January 5 2018 06:42
sarah 180 medical customer service employee

180 Medical is a national supplier of intermittent catheters, ostomy products, and related medical supplies. We make it a point to hire positive, compassionate, hard-working individuals who want to enjoy going to work, not only for a paycheck but for a rewarding place where we can make a difference. 180 Medical offers a competitive benefits package, extensive training, and many fun extras and perks. We were also named one of the Best Places to Work in Oklahoma for the 8th year in 2017. 

We're excited to introduce you to Sarah, who works as a part of our great team of trained, friendly Customer Specialists. 

Sarah, you've been with 180 Medical now for over 3 years, and we're so glad that you're a part of the 180 family. What are some of your responsibilities as a Customer Specialist?

Thank you! I get to directly speak to our customers and manage their accounts. The tasks that Customer Specialist typically handle can range from updating orders, adjusting account information, setting up new accounts, relaying and interpreting insurance information, helping them with various questions, and finding the right product for each person's individual needs. There's always new information to learn in this position as our department evolves!

180 Medical really does a great job in helping you find your niche. A while after becoming a Customer Specialist, I expressed interest in assisting with training. Since then, I've been provided with several opportunities to teach and train new hires. Helping my fellow coworkers learn and get to succeed is extremely gratifying.

What do you love most about working in your position at 180 Medical?

customer specialists holiday photo boothMy favorite thing is getting to encourage any customers who may be going through a difficult time or dealing with hard health issues. I like to be the listening ear that they may really need. Getting to know you have made even a small difference in their life or their experience never gets old for me.

One particular situation I recall is setting up a new female customer who was a Nurse Practitioner and brand new to self-cathing. She told me that she had helped her patients cath, but she never dreamed that she would have to do this herself. At first, she was very discouraged by her diagnosis, but after a long, heartfelt conversation, I assured her that we would make sure that the process was as easy as possible for her and send her a product that would fit well with her lifestyle and individual needs. She ended up sending a very sweet note thanking us for the encouragement, and even though she was able to eventually stop using intermittent catheters, she was very grateful for us during that time. These interactions are truly rewarding.

What do you like to do outside of work?

 I'm a fitness enthusiast, and I enjoy cycling, running, and weight lifting. I love spending time with my friends and family, especially my husband Robbie and our lab-mix Rowdy. On the weekends, you might catch me on a local bike trail or serving on my church's production team by running a camera or helping with graphics.

bicyclist on trails

What's one of the top things on your bucket list?

It's hard to pick just one, but my husband is trying to talk me into skydiving...We'll see!  

What quote keeps your inspired in your day-to-day life?

"Do nothing from selfish ambition or conceit, but in humility, count others more significant than yourselves." Philippians 2:3

And lastly, what advice would you give to someone who might be considering applying for a job with 180 Medical? 

Compassion is key. If you love people and enjoy helping others, then this job is right up your alley!

Sarah, thank you so much for taking time out of your day to answer these questions! We're so proud of you and the rest of awesome Customer Specialists, who work hard and take such good care of our customers with unparalleled service. 

Are you interested in becoming a part of the 180 Medical family? Take a look at our available positions and apply today.

180 medical is hiring

About the Author:

Jessica has worked for 180 Medical for 8 years and is the Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for a company that truly cares both for its employees and its customers.


Our Top 10 Most Popular Blog Posts of 2017

by Jessica December 29 2017 14:36
180 medical's top 10 most popular blog posts of 2017

2017 has been a wonderful year for 180 Medical, and we certainly hope it's been a year of good health and fun for you too!

We posted a lot of blogs over the year, including topics like the latest catheter and ostomy product news, fun company happenings and charitable events in our community, in-depth looks at our inspiring 2017 Scholarship Program recipients, and as always, helpful and informative posts related to intermittent catheters, ostomy supplies, and more.

While we look forward ahead to all the great things coming in 2018, we've compiled this list of 180 Medical's ten most popular blog posts from 2017!

top blogs of 2017 10top blogs of 2017 10 Steps to Receiving Your Ostomy Supplies
If you are about to undergo or have recently had an ostomy surgery (whether ileostomy, urostomy, or colostomy), you're probably looking for some of the most concise, helpful basics about how to start getting the ostomy products and accessories that you will need. From getting the right fit and the necessary supplies for your individual needs to getting your very first shipment, 180 Medical is here to help and support you the whole way!

top blogs of 2017 9Why Do I Need to Use Coudé Catheters?
If you've been advised by your doctor that you need to use a curved tip or coudé catheter, you might be wondering what this kind of urinary catheter is for and why you need to use this type rather than the standard straight tip. This blog post sums up everything you need to know about what coudé catheters are, what they're used for, factors or conditions that contribute to the need to use a coudé tip instead of a straight tip catheter, as well as information on how to insert and use a coudé catheter.

top blogs of 2017 8Determined Spirit: Jen Goodwin's Story of Life After Her Spinal Cord Injury
We are honored by being able to feature some of our customers on our blog along with their unique stories, and when you read Jen's story, you can see why she is such a delight to speak with, as well as a true inspiration to all who know her. Jen could have chosen to give up after an accident left her quadriplegic. Instead, she decided to set her sights high and began achieving her goals, one after the other. A lot of readers, including everyone at 180 Medical, were awed by Jen and her incredible story.

top blogs of 2017 7Tips for Preventing the Risk of UTIs When Cathing
UTIs (urinary tract infections) are not all that uncommon to people who use catheters. Find out more about some of the most common symptoms of UTIs, some risk factors, as well as the best ways to prevent the recurrence of infections.

top blogs of 2017 6Bladder Cancer: Symptoms and Risk Factors
Did you know that bladder cancer is the 5th most commonly diagnosed cancer in the USA? It's important to know some of the potential causes/risks as well as symptoms. The sooner bladder cancer can be diagnosed, the sooner treatment and recovery can begin.

top blogs of 2017 5Tips for Holiday Travel When You Have Urinary Incontinence
Traveling around the busy holidays, whether by car or plane, can be stressful enough without also dealing with urinary incontinence. We've got the tips to help you navigate traveling, whether by car or plane, including TSA regulations for carry-on luggage, helpful smartphone apps to find public bathrooms, and other helpful information.

top blogs of 2017 4Beating Spinal Cord Injury One Day at a Time: Mason Ellis's Story
Since a car accident in Mason's senior year of high school left him quadriplegic, he has been determined to beat his injury. He has become an inspiration to many through his determination and sincere desire to connect with others and help them. Find out all about what he does now to help others, including starting up his own successful YouTube channel to help others with spinal cord injuries and limited mobility accomplish tasks like dressing, dealing with spasms, self-cathing, and more.

top blogs of 2017 3Top 10 Reasons to Work at 180 Medical
180 Medical has been voted one of the Best Places to Work in Oklahoma (based on employee's anonymous feedback) for eight years for many reasons. If you're seeking a career with a company that devotes itself to core values like compassion and integrity where you can truly make a difference, check out some of the top reasons to apply at 180 Medical.

top blogs of 2017 2What are the Basics of Clean Intermittent Catheterization?
Intermittent catheterization doesn't sound fun or easy when you're brand new to it, but with the right information and instructions at hand, you can become a seasoned pro at self-cathing. Check out our helpful post on the basics of what intermittent urinary catheters and the process of cathing is all about.

top blogs of 2017 1Pocket Catheters 101
Pocket catheters are all the buzz in the cathing world this year, and we suspect the trend for discreet, travel-ready catheters will continue as more people find out about these handy urinary catheter options. Find out all about what pocket catheters are and why they are both popular and beneficial for many catheter-users, and take a look at a few of the many options available at 180 Medical.

Thank you for reading our blog! We at 180 Medical wish you and your loved ones a happy, healthy new year to come, and we hope you'll join us for all the informative and interesting posts in 2018.

About the Author:

Jessica has worked for 180 Medical for 8 years and is the Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for a company that truly cares both for its employees and its customers.


Recognizing Veterans Day at 180 Medical

by Jessica November 10 2017 14:43
honoring veterans day at 180 medical 2017

November 11th is Veterans Day, and this month is National Veterans and Military Families Month, a time dedicated to recognize and honor all our service men and women and what they have done for us and our country.

Celebrating Veterans Day

At 180 Medical, we have many former military members as employees. Even the CEO of our company was in the Air Force. We're truly honored to have so many wonderful, hard-working people with backgrounds of service in nearly every branch of the United States military, including the Marines, Army National Guard, the Navy, and more.

We always like to do what we can to make Veterans Day a special time of recognition at 180 Medical, not just for our own veterans working at 180 Medical, but for all veterans and those still serving our great nation. Last year on our company blog, we featured two of our veteran employees, Pat and Kathy, and this year, we are featuring two more: Melanie and Bill.

We hope you enjoy reading about their time in service and how it affected them personally and professionally.

Meet Melanie, Healthcare Network Development Manager

180 medical air force veteran melanieMelanie has been with 180 Medical for over 7 years. Currently, she works in the Compliance and Contracting department as our Healthcare Network Development Manager.

Melanie, what made you decide to join the military?
I wanted to serve my country and obtain an education at the same time. Because of the great benefits of schooling that the United States Air Force provides, I was able to complete my Bachelor's Degree. 

Why did you end up choosing to join the Air Force? 
My dad had been in the Air Force, and it just seemed like the right choice for me. Originally, I planned to only serve for 4 years, but then I got the opportunity to become a USAF Instructor, and I enjoyed it so much that I stayed for 10 years!

Did you receive any honors for your service?
Yes, I did. I received medals and commendations, but the one I was most excited and honored to receive was when I was awarded Airman of the Year for the Air Education and Training Command. 

180 medical air force vet melanie

How did your time in military service affect your life and future career here at 180 Medical?
While in the military, I learned the meaning of integrity, teamwork, and compassion, which are all important values both in life and definitely at 180 Medical. I owe much of my career and life successes to the Air Force. 

I also made a lot of friends, who I continue to stay in touch with, thanks to Facebook!

Meet Bill, National Licensing & Facilities Manager

180 medical air force veteran billBill has worked for 180 Medical for over a decade. In fact, he recently celebrated his 11 year anniversary with 180 Medical last month! Currently, Bill works as our National Licensing and Facilities Manager. 

Bill, why did you choose to join the military?

I lived in a small town, and at the time, I wasn't too excited about going to the local college. I was ready to get out of the same place I'd been for much of my life, and I wanted to get out and see and do new things. I had a few friends who joined the United States Air Force about a year before I did, and it sounded like something I wanted to do. So I joined up and I stayed!

How did your experiences during that time affect your life? 
Well, when you join up at seventeen years old and you're 3,000 miles away from all your friends and family, you learn to grow up pretty fast! I was working alongside and living with all types of different people from all walks of life. It really helped me better understand the world and people, and it also helped me learn to get along with others and understand the problems that others have and deal with.

What interesting places did you get to travel to and see during your service?
I was stationed in Alaska, Connecticut, New Mexico (twice), and Massachusetts. I got to travel and see a lot of New England, the Southwest, and Midwest of the United States, and I got see travel and see England too. My favorite place I was stationed was at Elmendorf Air Force Base in Alaska. One time, I saw a polar bear right outside my kitchen window while I was living there!

180 medical air force vet bill and friendsHow did  your experience in service with the Air Force affect your life?
It affected my life in a great way. It made me see that God and family are the most important things in life. Understanding people's ways and concerns will take you far in life. It helped me learn to not take things for granted. Things don't come easy without a little sweat and tears.

I'm lucky to have made a lot of close friends during my time in service. Too many to name them all. They just become a part of your family. I even work alongside a few of them here at 180 Medical.

Overall, it was a great career. Some of the jobs I held during my time include Air Force Security Police and a Recruiter. I've been retired for 22 years now. I'm glad it's a part of my life and my history, and I'm very proud to have had the chance to serve my country for so long. 

happy veterans day from 180 medical

It's almost impossible to find the right words to thank those who have given so much of their lives and their time in service to our great nation. They do so much for us and our country, and we're blessed to be able to live in a free country, thanks to the sacrifices and service of our veterans. So, from all of us at 180 Medical, thank you so much to all of our veterans and soldiers still in service! 

Chances are that you know a veteran too, whether a co-worker, friend, family member, or loved one. Let's all take a moment to thank them and let them know what their service means to you as well as our country. 

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About the Author:

Jessica has worked for 180 Medical for over 8 years. Her current job title is Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

Corporate Compliance & Ethics Week at 180 Medical

by Jessica November 10 2017 05:42
hcca corporate compliance and ethics week 2017 at 180 medical

In keeping with one of 180 Medical's guiding principles of integrity and encouraging our employees to always do the right thing and operate by a strong code of ethics, we have been participating in the Society of Corporate Compliance and Ethics and Health Care Compliance Association's annual Corporate Compliance and Ethics Week (November 5-11, 2017). 

180 Medical's Integrity Sets Us Apart

Part of 180 Medical's foundation, something we call "the 180 Way," is integrity. At our company, integrity is emphasized in every department and in all our daily responsibilities and tasks. One department in particular, our Compliance and Contracting Department, is responsible for keep us up to date and on track with the latest regulations and insurance guidelines, as well as complying with regular internal and external audits.

180 medical compliance ethics contracting department

Even when it takes more time and effort on our part, we do what’s right every single time – not only for our own company, but for our customers, as well as all of the nurses, doctors, and other healthcare professionals and associates at the facilities with which we have developed relationships. Not many companies today will go as far as we do to help others. 180 Medical is in network with thousands of insurance plans, but when someone has a plan that is not already within our growing network, we have a special department just for finding a company that is, all while giving a top-notch customer service experience during the transfer process. We also make sure to get all necessary documentation for each and every one of our customers.

180 medical better business bureau accreditedBecause of our dedication to following the strictest guidelines, we are nationally accredited by the ACHC (Accreditation Commission for Health Care). In 2016, we were honored with the Better Business Bureau's Torch Award for Ethics, which was created to recognize companies that go above and beyond with the best practices in integrity and ethics. 

Each day, we all do what we can in order to exemplify what 180 Medical stands for, whether we are serving each other with kindness in the workplace, offering a listening ear and building rapport with our customers, or going the extra mile to make sure we have all of the documentation on hand that our customers' individual and varied insurance policies require. We feel that our unique story and our daily dedication to the 5 parts of the 180 Way is part of what keeps us a top provider of intermittent catheter and ostomy supplies.

Celebrating Compliance & Ethics Week 180-Style

With this week being the official HCCA Corporate Compliance & Ethics Week, the great people in our Compliance Department decided to make this week both educational and fun for everyone here.

hcca corporate compliance ethics week 2017 logoOn Monday, we wore blue to keep in mind the official of Compliance Awareness. Tuesday was Hat Day. On Wednesday, we were encouraged to dress professionally versus our typical workplace casual attire for Dress for Success Day, and on Thursday, we celebrated with one of our favorite annual "fun days," Pajama Day. 

Throughout the week, the Compliance and Contracting Department also organized scavenger hunts and bingo games, centered around trivia related to 180 Medical policies and procedures as well as compliance and ethics. This has been topped off with prizes as well as a few trips by everyone's desks to offer some tasty and healthy snacks to keep us going through the workweek.

Our entire company also had the chance to take part in voting for one of our employees our of multiple nominees who really shows a strong spirit of integrity and ethics at 180 Medical. This honor went to Lauren, one of our Billing Specialists. The co-worker who nominated her says, "Lauren remains ethical and honest in all her day-to-day decisions. She is quick to question anything that may not be compliant and shows high integrity."

compliance and ethics person of the year 180 medical 2017

Congratulations, Lauren! We're proud of you, as well as each one of our employees who work hard every day to exemplify the 180 Way.

As our Compliance and Contracting Department continues to work hard to keep our workplace updated with the latest insurance guidelines and compliance and ethics policies, we here at 180 Medical will continue to strive to do our best in every situation for you.

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About the Author:
Jessica has worked for 180 Medical for over 8 years. Her current job title is Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

180 Medical Named One of the Best Places to Work in Oklahoma for 8th Year

by Jessica October 4 2017 05:59
For the 8th year, 180 Medical was once again named one of the Best Places to Work in Oklahoma in 2017. We're not only proud but also incredibly honored to find out at the recent Best Places to Work banquet that we were ranked 7th among large employers in the state. 

180 medical best places to work 2017

The Best Places to Work awards were created by the Oklahoma-based publication, The Journal Record, in combination with the Best Companies Group in order to honor and recognize the Oklahoma businesses that go above and beyond. Many industries were included in the deliberation, including finance, healthcare, information technology, manufacturing, non-profit, and more. 

In a detailed process of collection of data from the many entrants and analyzing anonymous feedback from employees in surveys, the awards are given based on the workplaces which clearly exhibit the most satisfied employees and the best practices to create a positive, safe culture.

"The real honor in this ranking is that it is based directly on feedback from our own employees. To rank so highly among the many workplaces in Oklahoma is a testament of just how awesome 180 Medical is," says Angie Christopher, HR Director at 180 Medical. "We truly care about making 180 Medical a place where people with big hearts and a good work ethic can enrich their careers and lives."

180 medical employees best places to work

Mark Jassey, COO of 180 Medical, says, "We’re so glad to be able to continue to honor Todd’s original vision for this company when he first founded it fifteen years ago. It’s amazing to witness the company’s growth, but even more humbling when we consider just how many people we have been able to help over the years, thanks to the solid foundation of compassion and integrity that Todd built this company on in 2002.” 

We're happy and proud to stand among the best in Oklahoma! 

Are you seeking a job where you can develop your skills while helping others in a positive, team environment? Apply to be a part of the 180 family at

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About the Author: 
Jessica has worked for 180 Medical for 8 years. Her current job title is Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

Spinal Cord Injury Awareness Day Honored at 180 Medical

by Jessica September 29 2017 05:13
This is our second year at 180 Medical to set aside a special day to honor all those living with spinal cord injuries, including many of our patients, family, and friends, as well as our founder Todd Brown. We like to take time to do what we can to raise awareness about spinal cord injuries both in and outside of work, and our Spinal Cord Injury Awareness Day gave our employees an opportunity to not only help raise funds to directly benefit people living with spinal cord injuries but also experience firsthand what it's like to maneuver around the workplace in a wheelchair. 

spinal cord injury awareness at 180 medical

Representing in Green

We all made it a point to wear green on SCI Day. Some of us wore green t-shirts or cardigans, even green pants and glasses frames, and others went all the way and wore as much green as they could! One of our employees even dyed his beard green for the day.

We felt that wearing green, which is the official color for Spinal Cord Injury Awareness, would be a great way to show our support and join in solidarity as a group for the cause.

180 medical wearing green for spinal cord injury awareness day

Raising Funds for the Spinal Cord Injured

Part of the fun of SCI Day was our lunchtime fundraiser, which was held at both our warehouse and our main headquarters locations here in Oklahoma City. Everyone enjoyed a few slices of pizza and brownies, and it was even more delicious knowing we were raising funds for a great cause.

Together, as a company, all employees were given the opportunity to vote which organization we want to support with this year's SCI Day Pizza & Brownie Fundraiser. We were excited to find out that by the end of the day, we had raised over $500, which will directly go to benefit people with spinal cord injuries at the organization, Will2Walk.

180 medical spinal cord injury awareness fundraiser

SCI Day Wheelchair Challenge

As part of our Spinal Cord Injury Awareness Day, we wanted to give our employees a chance to take the Wheelchair Challenge and spend time during the day in a manual wheelchair. Since our company specializes in intermittent catheters and related urological supplies, along with ostomy supplies, we interact regularly with many customers who live with spinal cord injuries and use catheters daily.

We truly care about each of our customers as if they were a part of our 180 family, and it's important for us to take time to know as much as we can about spinal cord injuries as well as the challenges that those living with SCI face on a regular basis.

180 medical spinal cord injury awareness wheelchair challenge

Even though our employees were only able to get a half hour of maneuvering around in a wheelchair to make sure everyone who signed up had a chance, the impact it made was clear! Every person learned something from their experience.

Some of the biggest challenges that our many participants discovered were getting in and out of the handicapped stall in the bathroom, holding and carrying food and drinks, trying to get items from shelves, getting on and off the elevator, maneuvering through doorways, and going any place outside, especially uphill ramps and inclines.

Brent, one of our Documentation Specialists, discovered first-hand how difficult getting around and completing daily tasks can be from the seat of a wheelchair. He says, "I see now more than ever how someone with a spinal cord injury must be incredibly strong, both mentally and physically. I respect them very much." 

sci connectionThere were many challenges that some told us they had never considered before, like opening a refrigerator door and getting items out or even going to the restroom.

Amanda from our Accounting department learned that, "I have full advantage of what appears to be the simplest tasks, like reaching the top shelves in the break room, using the stairs, walking across the sidewalk without running into things. I feel truly honored to work for a company that takes the extra step to help support those with spinal cord injuries and other conditions."

Customer Specialist Meghan said she found going uphill the most trying challenge, but her personal experience was really moving and brings to light one of the big issues that many living with spinal cord injuries face. "It takes a lot of work just moving around. Without the help of others, it can feel very isolating," she told us.

This is such a big part of why we want to raise awareness. We want those living with spinal cord injuries to know they are not alone! There are support groups and great in-person communities that those with spinal cord injuries can join, and there are activities like adaptive sports, arts, and crafts that many can still participate in, depending on their injury level. 

Greg, also one of our Customer Specialists, summed up what he learned with four simple but serious words: "Take nothing for granted."

This year really helped many more of us realize just a fraction of the challenges that those living with spinal cord injuries face, and we were all happy to do our part in raising awareness. Overall, SCI Day at 180 Medical was once again a fun and educational time that allowed us all a chance to participate and give back during Spinal Cord Injury Awareness Month.

sci month footer

About the Author:
Jessica has worked for 180 Medical for 8 years. Her current job title is Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

180 Medical Honors Spinal Cord Injury Awareness Month

by Jessica September 20 2017 06:00
September is dedicated to raising awareness about spinal cord injuries (SCI). This is an especially important time to 180 Medical, since our founder lives with a spinal cord injury, as well as many of our customers, who we consider a part of the 180 family!

spinal cord injury awareness month 2017

What Is Spinal Cord Injury Awareness Month?

Spinal Cord Injury Awareness Month is a time to spread awareness about spinal cord injuries, the potential risk factors, and safety precautions that can be taken to reduce the number of injuries in the future. At the same time, it's incredibly important to acknowledge the many living with spinal cord injuries in the world today and pay tribute to their bravery and perseverance.

According to the National Spinal Cord Injury Statistical Center, here are some of the most recent facts about spinal cord injuries:
spinal cord injury awareness fact 1
Around 285,000 people are living with spinal cord injuries in the United States.

spinal cord injury fact 2
About 17,500 new spinal cord injury cases occur in the United States every year.

spinal cord injury fact 3
Males account for about 81% of new spinal cord injury cases.

spinal cord injury fact 4
The leading causes of spinal cord injuries are vehicle crashes, followed by falls, acts of violence, and sports.

The effects of spinal cord injuries are often life-altering, but even so, those affected can live normal, healthy lives after rehabilitation. Many people with spinal cord injuries go on to achieve things many thought impossible or use their experience to help positively impact others' lives, like Mason Ellis, Jen Goodwin, and Tricia Downing, just to name a few.

todd brown founder of 180 medicalOur company's founder, Todd Brown, is also a wonderful example of this, and of course, his experience makes the cause of Spinal Cord Injury Awareness very dear to our hearts here at 180 Medical.

After being paralyzed from the chest down in a motocross accident, Todd discovered first-hand what it was like to readjust to the world navigating in a wheelchair. He dealt with urinary tract infections while reusing catheters and also had the unfortunate experience of finding out that there weren't many companies out there with employees who truly seemed to care or have much knowledge about his condition or the products he needed.

That experience is what led him to create 180 Medical in order to help others living with spinal cord injuries and other conditions that require the use of catheters, related urologic supplies, and ostomy products, in the hope that he could help turn their lives around. 

180 Medical Spinal Cord Injury Awareness Day

To honor Spinal Cord Injury Awareness Month as well as raise awareness, 180 Medical is planning a company SCI Day at our Oklahoma City headquarters on September 27th for the second year. We'll have some fun opportunities for our employees to get involved, such as a pizza fundraiser, wearing green for awareness, and more!

180 medical sci awareness day 2016

At 180 Medical, we truly care about raising awareness about spinal cord injuries just as much as we care about every single one of our customers. We see firsthand how much this type of injury can impact and change lives.

sci connectionThanks to new research into spinal cord injuries, technology continues to advance in order to make everyday life more adaptable for those living with spinal cord injuries, including products such as closed system catheters, which provide an easier and more hygienic way to self-cath for many.

We make it a point to do what we can to support spinal cord injury groups, including our SCI Day Pizza Fundraiser, and we participate in community events when we can, such as the recent INTEGRIS Jim Thorpe Rehab Courage Run and the annual Corporate Challenge, which goes to support disabled athletes in the Endeavor Games.

If you or a loved one are newly injured and looking for a catheter supplier who will offer you compassion and understanding, we're here for you!

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About the Author:
Jessica has worked for 180 Medical for 8 years. Her current job title is Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

180 Medical Celebrates 15 Year Anniversary

by Jessica August 25 2017 13:42
180 medical 15th anniversary

Food truck treats, an ice cream social, a decoration contest...these are just a few of the many fun ways we here at 180 Medical are celebrating the week leading up to our 15th corporate anniversary on August 27th. It's been a great week so far as we take time to look back on our company's rich history as well as look forward to what else is on the horizon in future years to come.

Looking Back at 180 Medical's History

todd brown founder of 180 medicalSome of you may already know about our founder, Todd Brown, and his incredible story. After a motocross accident, Todd was left paralyzed from the chest down. He had to learn to navigate the world as a new paraplegic, and armed with only some red rubber catheters to wash and reuse, he also had to fight against recurrent UTIs (urinary tract infections). There weren't a lot of helpful resources for him when it came to his medical supply needs. The companies he dealt with often had staff that weren't all that knowledgeable about the products they carried, and he felt like just a number to them rather than a customer who mattered. Armed with his experience and his business knowledge, he decided he would create a medical supply company that could truly make a difference for others in similar situations.

When he set out at the beginning, he knew it would be a challenge. At first, Todd was the sole territory representative, and the company's first warehouse was located in the garage of his home. Today, 180 Medical has grown to become one of the largest nationally-accredited providers of sterile use intermittent catheters, related urologic supplies, and ostomy products. We have representatives and locations across the country, and our corporate headquarters in Oklahoma City has been named one of the Best Places to Work in Oklahoma for the 8th year as of 2017.

Of course, none of this would be possible without Todd's strong vision for his company.

The 180 Way Every Day

At the onset, fifteen years ago, Todd decided to lay a foundation upon which to build the company. That foundation is our mission statement which is "supplying the products that turn your life around." We uphold that mission statement every day by following a set of values that we call "The 180 Way." 

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We make sure our staff is fully trained and truly deserving of the title "specialist," so our customers can feel confident knowing the friendly person on the other end of the phone line understands their needs, their condition, and their product options that may work best for their individual situation.

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We understand that the people we supply may be going through hard times or difficult transitions post-diagnosis as they learn to adapt to using catheters and/or ostomy supplies. In every interaction, 180 Medical treats every customer as if they are a member of our own family and offers them a listening ear. Simply put, we truly care!

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Even when it takes more time and effort on our part, we do what's right every time. Because of our dedication to following the strictest guidelines, we are nationally accredited with the ACHC, and we have a grade of A+ with the Better Business Bureau. We also won the BBB Torch Award for Ethics in 2016.

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We make it a point to be an available source of knowledge to our customers. 180 Medical offers informative learning material in colorful step-by-step booklets, DVDs, blog posts, and social media posts, and we even have our own unique program just for kids called the 180 Medical Kids Club to help children who are learning how to cath for the first time. 

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Service is at the heart of the 180 Way. We think of our customers first, and that's why we go the extra mile to make sure their supply needs are taken care of.

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 We believe that the 180 Way is also a big part of why our company thrives internally as well. 180 Medical fosters a positive, cooperative work environment where team members can grow and learn and truly look forward to coming to work every day. 

Thank You for a Great 15 Years So Far

Although 180 Medical has grown quite a bit from its humble but ambitious beginnings back in 2002, our mission and our heart remains the same. While we continue to grow and constantly work to improve, we absolutely have to say a special "thank you" to our wonderful customers and all of the hard-working, compassionate healthcare professionals that we are truly blessed to be able to work with and serve.

Here's to many more years of being one of the most reliable medical supply providers in the nation!

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About the Author:
Jessica has worked for 180 Medical for 8 years. Her current job title is Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

Urology Territory Specialist Employee Spotlight: Meet Wendy

by Jessica July 13 2017 08:58
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180 Medical is a national supplier of intermittent catheters, ostomy products, and related medical supplies. We make it a point to hire positive, compassionate, hard-working individuals who want to enjoy going to work, not only for a paycheck but for a rewarding place where we can make a difference. 180 Medical offers a competitive benefits package, extensive training, and many fun extras and perks. We were also named one of the Best Places to Work in Oklahoma for the 7th year in 2016. 

We're excited to feature Wendy, one of our Executive Urology Territory Specialists, in this month's employee spotlight. 

Wendy, congratulations on recently celebrating your 7th anniversary with 180 Medical! Tell us a little bit about yourself. 
Twenty years ago, I moved from Florida to Colorado without a job and not knowing anyone because I love the great outdoors, and there is so much to do here. In the summer, I do a lot of hiking, camping, biking, and golfing. I have hiked five 14-ers. I also love live music and attend a lot of outdoor concerts in the summer. During the winter, I ski and snowshoe. 

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What is a typical day in the life for you as a territory specialist (sales representative)?
My day starts early with emails and phone calls if I am working locally, and it starts even earlier if I have a lot of drive time to the area that I am working in. Due to the size of my territory that I cover, I have a lot of time between the wheel, but I'm always making calls to nurses along the way to answer questions and collect documentation such as prescriptions and Medicare documentation. The position requires a lot of multi-tasking, but my main responsibility is to call on any facilities in my territory that may have patients who will need to use intermittent catheters. I also like to make sure that all of my facilities are stocked with sample bags so that they have what they need when they teach a patient how to catheterize

wendy l spina bifida walk n roll coloradoWhat are some of the best parts of your job?
The best part about working for 180 Medical is that we are the absolute best in the industry! We employ the most caring, knowledgeable specialists who truly go above and beyond for our customers every day, and this makes my job much easier. I can feel confident knowing that the patients our facilities send to 180 Medical for their supplies will be taken care of quickly with kindness and respect. The best part about being a territory specialist is that we get to make our own schedules, and I also enjoy getting to know the nurses and doctors and build relationships with them.

What sets 180 Medical apart from other employers, in your opinion?
180 Medical is just a rare gem that knows how to treat their employees as well as their customers. We have the most incredible company culture that I have ever experienced. Although I had been in sales for 10 years prior to 180 Medical, I had never worked for a company that gave their reps as much autonomy to run their business as 180 Medical does. One thing that working here has given me is the opportunity to learn discipline in managing my territory, such as scheduling, routing, and responding to the volume of emailed requests.

The longer I've been with 180 Medical, and the more the company has grown over the years, I've had some fun opportunities to ride along with and train more territory specialists to help them get their business going. I really enjoy training other reps and sharing my experience and knowledge with them, and 180 Medical has been a big part of allowing me to explore those strengths.

If you're interested in a sales job with 180 Medical and if you work hard and are smart, persistent, self-motivated, and driven, you will grow your territory and can be very successful! 

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What's something about you that people might be surprised to know?
I’m a bit of an adrenaline junky, and I’m definitely the most adventuresome person in my family. I love trying new outdoor activities. I have been skydiving and fly-boarding a few times and have been a certified scuba diver since 1996.  

What is one of your favorite 180 Medical memories? 
My first favorite memory of 180 Medical is meeting Todd Brown (founder of 180 Medical) on my flight when I was working as a flight attendant. I will be forever grateful that I met him that day and that he gave me his card and the opportunity to interview. My second favorite memory is receiving the company coin, which was such an honor to me. 

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What are some fun community events you like to make time for outside of work?
I love getting the chance to attend as many charitable events in the community as I can.  A few of the major annual events I attend are the Spina Bifida Association Walk-N-Roll, Spina Bifida Association Education Days, Adaptive Adventures, Jam the Damz, Camp Discovery, and several other adaptive programs for kids and adults with disabilities.  I also attend Boys Hope Girls Hope every year.  

Wendy, thank you so much for taking the time to answer these questions! We truly appreciate you for all the hard work you put in, day in and day out, and all the compassion you show for not only our customers but for the doctors and nurses with whom you interact regularly to make sure we take care of their patients properly and compassionately. You display the 180 Way in all you do, and we're thankful for you and all of the hardworking Urology Territory Specialists every day! 

Are you interested in becoming a part of the 180 Medical family? We're hiring! Check out our available positions and apply today.

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About the Author:

Jessica has worked for 180 Medical for 8 years and currently holds the title of Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.