This month, we are proud to feature Linda, who is a Verifications Specialist who has been with the company for 4 years now.
What do you do as a Verifications Specialist?
Our group verifies that each customer's Medicare and Medicaid insurances are active each month before the order is shipped. For those customers receiving home health, we will work with their home health agency to make sure they continue to receive their supplies in a timely manner.
What do you love most about 180 Medical?
I love feeling like we can make a difference in people's lives. And there are so many fun perks of working here, like the casual atmosphere – not many companies let you wear jeans and t-shirts to work! It's great to wear my orange and black on Friday to support my Oklahoma State Cowboys or the blue for OKC Thunder. When we make our weekly company goals, we are rewarded with fun treats. My favorites are bundt cake, pretzels, or ice cream! We also have events like bowling, Corporate Challenge, Jim Thorpe run, Red River Rivalry Chili Cook-off, and we decorate the offices when our home NBA team, the OKC Thunder, is in the playoffs.
Anything you'd say to someone thinking about applying for a job here?
There is so much to like about this company. Love the feeling you get when you can help those who are in a difficult situation and try to make their day a little easier. The company is great on rewarding individuals that work hard. If you like to work hard and help others, this may be the right fit for you!
What's one of your favorite stories of how you helped a customer?
Don’t really have one specific story, but I can say it is always makes me feel good when you feel that you have made someone’s day a little better. Sometimes when we call customers, they're already dealing with various health issues and frustrations, but it feels so good to know I can help, in being a part of 180 Medical. When people thank us through their tears, it's been a fulfilling day.
Tell us a little bit about yourself.
The most exciting thing to happen to me lately is that I became a grandma! Love my little Braxton who is just turning 2. In the past, I did a lot of crafts and sewing as a hobby, but mostly now I just enjoy it when I get to babysit my grandson and take it easy. I'm a big Oklahoma State (OSU) fan -- love my Pokes! I hope to cross off an item on my "Bucket List" in the next few years and take my grandson, daughter, and son-in-law to the most magical place: Disney World!
What is your favorite inspiring quote or thought?
“Choose Joy – joy is not in things; it is in us.” I listen to the Bobby Bones radio show every morning, and one of the DJ’s mom is battling cancer. To honor her mom in a positive way, the radio station had a whole week dedicated to the purpose of spreading joy and happiness. In other words, to try to do good things for others and not let hardship or difficult times cause you to lose hope. I was really inspired by that thought to continue to choose joy, no matter what.
A big thank you goes out to Linda and the rest of the Verifications Specialists, all of whom play an important part in our daily operations at 180 Medical by verifying insurances and helping customers who are transitioning to and from Home Health services.
Interested in beginning your career at 180 Medical? Take a look at our available jobs and apply today.
About the Author:
Jessica has worked for 180 Medical for 5 years and currently holds the title of Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company! She loves writing, art, music, and spending time with friends and family.