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180 Medical News: Introducing Our New Live Chat Feature

by Jessica May 15 2014 10:39
We are very excited to officially announce a brand new feature to 180 Medical's website!

We now have a Live Chat option to further assist you with your needs and questions, as we continue our dedication to giving you a the best customer service experience possible.

180 Medical live chat

You may have a pretty busy schedule ahead of you, and we understand that squeezing in a phone call in the middle of your day isn't always the easiest option. For many working people, the phone may not be the most convenient mode of contacting us during our business hours.

Now there's another option available for you, all at the convenience of the nearest computer with an internet connection!

Whether you just want to inquire about setting up an account and receiving supplies from 180 Medical or if you are already an existing customer, you can use this chat for many options during business hours to connect with one of our Client Specialists.

  • Track your orders;
  • Confirm upcoming shipments;
  • Update your address, phone numbers, or other contact information;
  • Get help in finding a specific resource on our website;
  • Request information;
  • and more!

As soon as you go to our website, you'll see a "Live Chat" button in the bottom right hand corner.

180 medical website feature live online chat

Simply click on this button to access our pop-up Live Chat to connect with an available specialist and begin your inquiry!

As we continue to improve our already incredible customer service experience, we're very proud to begin offering you this easy alternative to contacting us by email or phone. Give it a try today and connect with one of our trained, friendly specialists in real time!

180 medical jessAbout the Author:

Jessica has worked for 180 Medical for 5 years and currently holds the title of Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.