180 Medical was founded over 10 years ago with the ultimate goal of helping turn people’s lives around by supplying the products that could make a difference in the quality of their lives. It has also been our mission to provide education, unparalleled service, and a wide variety of the top brands and products that allow our customers to get exactly what they want and need.
When we began to provide ostomy supplies, we made it our goal to give this same great level of service to those in need of ostomy equipment.
Here is what we’ve done to make sure you receive the superior care you deserve!
We are Ostomy Specialists.Each Ostomy Specialist goes through rigorous initial training on the various ostomy types and the current products available, so when you call 180 Medical, you can be confident you aren't talking to just an order-taker. We continue to receive additional training to make sure we are up-to-date on the newest products and technology. This enables us to make sure you get the best product available for your needs and to help you work through any issues you may have to achieve the best results.
We Focus on Compassion.We understand thatthese supplies are vital to maintain your desired quality of life, and we do everything within our power to make the whole process easier for you. When you call us on the phone during business hours, there is no hassle of confusing automated menu options or long wait times. You'll speak to a live receptionist who will then direct you to one of our available specialists.
Here at 180 Medical, we make it a point to hire compassionate people who love what they do and care about others, so you know that each time you call to speak with us, you're talking to someone who not only cares about how you are doing but is also ready to listen and help you.
We Work with Your Insurance.We understand that sometimes insurance coverage can be confusing, and you may not know how your plan covers your supplies when you call us the first time. You can rest easy, knowing that we will verify your benefits and then give you a detailed explanation on how your insurance covers your needed supplies. In addition, we handle getting any necessary documentation and prescription from your doctor's office, and we bill your insurance, so you don't have to worry!
We Have a Direct Connection with Ostomy Nurses.Because we believe in supplying the very best products to you, we specialize in ConvaTec ostomy supplies. ConvaTec is a global medical products and technologies company that is dedicated to producing top-quality products. Since we are a preferred provider, we work closely with them to make sure you get the best care and products possible. Due to this relationship with ConvaTec, we experience a smaller number of back-orders and have access to their full line of ostomy products, including the latest and greatest!
If you are having any problems (such as skin irritation, etc.) or having trouble getting your ostomy supplies to stay on, we have the ability to get you in direct contact to a certified Ostomy Nurse that can partner with you to explore all of your options to achieve the best results possible. We work with these nurses on a daily basis and they share our same passion for taking care of you!
These are just a few of the reasons why 180 Medical is one of the fastest-growing medical supplies companies in the nation. Contact us today to find out why so many are choosing and sticking with 180 Medical for all of their ostomy needs!