For Healthcare Professionals
Continuing the Care That Starts in Your Office
When your patient needs intermittent catheters, ostomy products, or related medical supplies, you need a reliable supplier that can support them with compassion and efficiency.
180 Medical works with healthcare providers across the country to help their patients get the supplies they need and make the referral process easier for your staff.
How to Refer Patients to 180 Medical
Why Refer Your Patients to 180 Medical?
- A simple, secure referral process for healthcare providers and staff
- A wide selection of catheters from leading brands
- Free product samples and educational resources to help patients learn how to use their supplies
- Free, discreet home delivery
- Friendly customer service with multilingual support for your patients
- Direct billing of patients’ insurance plans, saving them upfront out-of-pocket costs and wait time for reimbursement
- Peer Support and Patient Advocates on staff
- Accredited by the ACHC (Accreditation Commission for Health Care)
- A+ Rating and Accredited by the BBB (Better Business Bureau)
What Makes 180 Medical Different?
We help save you time and make referrals easier.
Your team is busy, and we understand how much time patient supply coordination can take. Our team is here to take over seamlessly as soon as you send over your referral.
We’ll guide your patient through the process of getting their supplies and using them, which can reduce the time you spend on follow-up calls and supply questions.
Plus, when you refer through our secure, easy-to-use referral platform, E-Script, your team can track a patient’s first shipment after referral.
We offer personalized product support and caring service.
Our friendly specialists take time to listen and answer any product-related questions your patient may have. We’ll make sure they understand their product options, based on their prescription and insurance allowables. And we always follow up to make sure they’re satisfied and understand how to use the supplies they receive.
Plus, if your patient is new to catheterization, they can speak with a member of our Peer Support team who has personal experience using catheters.
We support your patients even in the rare case that we can’t supply them.
Your patients are our top priority, no matter the insurance or product needs. If your patient is insured by a plan not in our extensive network, our Warm Transfer Program ensures they still receive the service and supplies they need.
Unlike competitors who may just hand over a phone number or a list of suppliers for your patient to contact, 180 Medical will handle every detail to help save you and your patient time and stress. We’ll handle connecting your patient to an in-network provider and send free samples to ensure they’re taken care of during their transition to the new provider.
We’ll go above and beyond to meet your patients’ supply needs.
180 Medical carries a wide selection of intermittent catheters and ostomy products from leading, trusted brands. Our specialists can help your patients understand their covered product options, request free samples, and find supplies that fit their needs.
We make it easy to get your patient the supplies they need in 3 quick steps.
- Submit your referral. We’ll begin processing it right away and verifying your patient’s insurance.
- We’ll reach out to your patient to go over the details, including their options based on your prescription and their coverage.
- We’ll discreetly ship their order for free with friendly follow-up and easy reordering options.
Share Your Experience with 180 Medical
Are you a healthcare professional who has worked with 180 Medical? We’d love to hear about your experience with referring your patients to us.
Your feedback may help other healthcare providers learn about our referral process, our service, and support for your patients.