Skip to main content

Why Choose 180 Medical?


180 Medical Offers:

  • High-Quality Catheters & Ostomy Supplies

  • A+ Service & Support

  • Free Samples and Insurance Billing

  • Free Nationwide Shipping & Delivery

  • Easy Re-ordering Options

 

Unmatched Customer Satisfaction Ratings

We offer a 100% Satisfaction Guarantee to our customers. If you’re not fully satisfied with your order or service, we’ll do all we can to make it right.

180 Medical's 100 percent satisfaction guarantee

Our customers are the best source for how we’re doing, and we believe they are the best source for you to learn more about 180 Medical’s service and high standards. We encourage you to check out our reviews and testimonials for yourself below.

Compassionate Service and Personalized Support

Because of our founder Todd Brown’s experience living with a spinal cord injury and his vision for creating a company that could improve the quality of life, our ability to help people from all walks of life is unsurpassed. When you call 180 Medical, you know you will be treated with the respect and kindness you deserve.

RX Prescription Insurance Check and Product Box representing 180 Medical service

Our process makes it as easy as possible for you to get the supplies you need. We work with your physician to obtain a prescription. Next, we’ll verify your insurance benefits and present you with options based on your benefits. We ship your supplies directly to your doorstep for free, and we’ll file your insurance claim for you.

Getting started with 180 Medical

Award-Winning Catheter and Ostomy Supplier

Why choose 180 Medical? We’re an award-winning medical supply company because our customers and their healthcare providers trust us to offer the very best supplies and customer service.

Here are a few of the awards we’ve been honored with recently.

GHP Most Trusted Catheter Supplier Award 2022

Most Trusted Catheter and Ostomy Product Supplier of 2022 - GHP Awards

American Business Award Stevie Award Winner for Best Customer Servicelier Award 2022

American Business Award Stevie Award Winner for Best Customer Service Department of 2023

Gamechangers Global Awards - Company of the Year 2022

Gamechangers Global Awards - Company of the Year 2022

Best Medical Supply Company of 2023 - The Journal Record Reader Rankings

Best Medical Supply Company of 2023 - The Journal Record Reader Rankings

Integrity & Reliability

Even when it takes more effort on our part, you can count on us to always do what’s right. We even take care of getting the necessary insurance documentation and prescription information from your doctor. No extra work or worry on your part!

Because of our dedication to following the strictest guidelines, we are nationally accredited by the ACHC (Accreditation Commission for Health Care). We also won the Better Business Bureau Torch Award for Integrity in 2016 and maintain an A+ rating with the Better Business Bureau.

True Specialists in Our Industry

Our employees truly earn the title of Specialist through extensive training. So you know that when you speak with your specialist, you’re talking to someone who knows about our extensive product selection and what may work best for your needs based on your condition and needs.

We can help you find the right type and size of products, and we also gladly walk you through the process of using your catheter supplies and/or ostomy products.

180 Medical’s Mission and Values

What sets 180 Medical apart? We operate by a foundation of principles that we like to call “The 180 Way.”

  • Being specialists at what we do
  • Living an example of compassion and empathy
  • Providing unmatched service
  • Operating with the utmost integrity
  • Offering education to help others

Our mission is to be the premier company of choice for referral sources and those who need catheters and ostomy supplies.

Ready to experience the 180 Medical difference? Contact us today.

 

Contact Us
Call Toll-Free (877) 688-2729

About Us

Our Story

Meet Our Support Team

Why Choose Us

Satisfaction Guaranteed

Community

Careers

Choice Program