Call: Our 100% Satisfaction Guarantee
You deserve quality supplies with caring sevice and support you can count on.
At 180 Medical, we want you to feel confident in the service and supplies you receive from us. Our goal is to ensure you get the right catheter or ostomy supplies and the very best customer service.
How Our Customer Satisfaction Guarantee Works
It's our mission to ensure your needs are met and that you're fully happy with the service and supplies you receive from 180 Medical.
If you ever receive a catheter or ostomy product from 180 Medical that is substandard or does not meet your needs for any reason, you can return the unused product within 30 days of receipt for a full refund.
Have a Concern? Let Us Help.
If something isn't right with your order, delivery, products, or service experience with 180 Medical, please contact us as soon as possible.
Our team will listen, review your concern, and clearly explain the next steps. We appreciate the opportunity to serve you, and we'll do our best to address the issue with quick, clear communication, care, and respect.
Why We Stand Behind Our Service
Our founder, Todd Brown, knows firsthand how much it matters to have caring service, knowledgeable support, quality supplies, and people who follow through.
That's why he created 180 Medical, and that same commitment still guides how we care for our customers today.
