Can we delay or decrease my next order?

Yes, absolutely! If you find yourself with an excess of ostomy or catheter supplies or if your usage needs have changed, we’ve got you covered. You can easily delay or decrease your next order, so you only receive the right amount of supplies exactly when you need them.

Here’s how to make changes to your next order! You can:

1. Request an Adjustment Online: Simply log in to your secure customer account at my.180medical.com. Once logged in, navigate to the ‘Orders’ section where you can modify the quantity of supplies or the delivery schedule for your next order.
2. Get Personal Assistance from 180 Medical: Our friendly Confirmation Specialist team is always ready to help when they reach out to confirm your monthly shipment. During this call or email, feel free to let them know of any changes you wish to make to your order.

We understand that your needs may evolve, and we’re committed to providing the flexibility to adjust your orders as required. Whether online or over the phone, adjusting your order is straightforward and user-friendly.

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