180 Medical Appointment of Care Coordinator
To be completed by the party seeking representation (i.e. the beneficiary):
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"Thank you for the absolutely wonderful support and service you have provided me as a new customer. I was a bit nervous and apprehensive about my medical condition and how to adopt and embrace the new treatment it required. You were the most thoughtful, articulate and professional in guiding me through the application and answering all my questions. I believe it was the best, most positive customer experience that I have had with a customer support call center. Thanks again."