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180 Medical Employee Spotlight: Referral Specialist

180 Medical Employee Spotlight: Referral Specialist

We love spotlighting hardworking individuals from all the awesome teams that make up 180 Medical. Today, meet Dennis, a Referral Specialist!

Dennis, what’s your job like as a Referral Specialist at 180 Medical?

As a referral specialist, I work in the Warm Transfer department, which we sometimes call “Special Ops.” We have a wide variety of projects we handle, but our primary goal is to help out any customer that comes to 180 Medical and cannot be serviced. We do this by transferring them over to a medical supply company that can meet their needs.

This happens in varying situations, such as when a customer has insurance that we are not contracted with or if they require medical supplies that we do not normally provide (since we specialize in intermittent catheters and ostomy supplies). Even when we can’t provide for a customer, we take extra care and effort to make sure that they get transferred to a provider who can handle their needs. We also work on various special projects that need to do throughout the year.

What do you love most about 180 Medical?

180 Medical Employees Gary and Dennis, Referral Specialist
Referral Specialist Dennis (right) with fellow 180 Medical employee Gary

I love our on-site gym! Once I leave work for the day, I don’t have the time or the energy to go to the gym. But 180 Medical provides us with a training facility and the availability to work out before, during (on lunch break), and/or after work. And that’s really just one of many excellent perks & benefits of 180 Medical — not to mention the amazing people I get to work with every day!

I just don’t think you will be able to find a better workplace in Oklahoma. We do things a little differently at 180 Medical, but that’s what makes us special.

What’s one of your favorite stories of how you helped a fellow employee here?

I was moving from one apartment to another, and two other people on my team were moving too. We all banded together one Saturday and helped each other move. It was a great team effort that created the foundation of our friendship.

Tell us a little bit about yourself.

I am a proud member of Omega Psi Phi Fraternity Inc. I love doing community service and giving back to my city, and I am a huge sports fan.

A big thanks to Dennis and each Referral Specialist on our awesome Warm Transfer team at 180 Medical.

 

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About the Author
Jessica is the Sr. Marketing Specialist at 180 Medical, where she's worked for 13 years. Her favorite part of her job is getting to be creative and seeing the positive impact we can make on our customers' lives.

Outside of work, you can find her hanging out at home with her husband and their dogs or browsing garden centers where she will almost certainly buy another houseplant she doesn't really need.