Most people don’t know what an ileostomy is until they need one. An ileostomy is a lifesaving procedure performed when a disease has attacked or shut down the large intestine. This means waste can no longer be passed safely from the stomach to the rectum. Most often this is caused by Crohn’s disease, but it can also be caused by ulcerative colitis and other conditions. An ileostomy carefully reroutes the flow of the digestive tract away from the large intestine.
After this procedure, you will need quality ileostomy supplies to manage your waste in a clean, safe, and comfortable manner. Finding a good ileostomy product supplier can be hard, but not impossible.
Here’s what to look for:
- Customer service provided by a live person. We all know there is nothing more frustrating than calling up a company with a simple question and having to go through dozens of automated menus before being able to talk to a real person — if you ever get to talk to a real person at all. But when you’re calling about ileostomy products, the need for personal, knowledgeable service becomes even more serious. All ileostomy products are medical supplies of the most sensitive sort. When you have questions, you deserve detailed, responsive answers from trained specialists who know their products.
- Direct billing to insurance. You’re not a doctor, and you shouldn’t have to learn the ins and outs of the insurance system. Rather than billing you and leaving you in the lurch until you get insurance reimbursement, your ileostomy products supplier should be able to bill your private insurance directly and leave you out of it.
- Cooperation with your physician. The best ileostomy product suppliers will work with your doctor’s prescription and recommendations to make sure you receive the right products for your needs.
- Delivery. Going to the pharmacy isn’t just a chore; it also cuts back on your level of privacy. The best suppliers will ship your ileostomy products directly to your doorstep.
- No up-front costs.
- Multilingual support.
A company that provides this level of service clearly has a commitment to their customer, and that means a commitment to your health. 180 Medical helps people with ileostomy products every day. We are proud to be a company that truly cares and looks forward to helping you with your supply needs.