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Client Specialist Employee Spotlight: Meet Frank

Meet Frank - Client Specialist header image with title and picture of Frank

At 180 Medical, we’re all about celebrating our employees for all they do. Our Employee Spotlight series will introduce you to some of the awesome people who work at 180 Medical. Plus, you’ll get to know more about the job positions and career opportunities at 180 Medical. Today, we’d love for you to meet Frank, a Client Specialist in our Customer Service Department.

Meet Frank, a Client Specialist at 180 Medical

Frank, tell us about an average day for you as a Client Specialist here.

I’ve been with 180 Medical for over eight years now, and my days are anything but average. Since Spanish is my first language, my position has evolved over time to help out our Spanish-speaking customers as well as other employees in various positions within the company when my language skills are needed. Mainly, I speak with our customers and help set up and manage their accounts. I help them with their medical supply orders and try to find solutions and the right products for each individual. I answer questions, relay information, and coordinate daily with other departments within 180 Medical. All of this is to make sure we’re doing our absolute best for each customer and their health.

Since I work mostly with Spanish speakers, I take it upon myself to try to help them as much as possible, especially since most of them have experienced miscommunications with other companies due to the language barrier.

picture of frank at picnic

What’s special about working at 180 Medical?

Working as a Client Specialist at 180 Medical has really helped me figure out that I’m passionate about helping people in need. I get to make a difference every day. I love the sense of fulfillment I get from my work every day due to our creative, compassionate, and helpful culture at 180 Medical.

Also, I love that 180 Medical truly cares not only about their customers but their employee’s well-being too.

We’re all about fun events and traditions here at 180 Medical. Tell us your favorite.

I love that everyone gets a personalized bobblehead on their 5th anniversary with 180 Medical!

Frank's 5 year bobblehead 180 Medical

What’s one of your accomplishments at 180 Medical that makes you feel proud?

One of my proudest and most unexpected moments was when I received the Spirit Award. This award is voted on by fellow co-workers, and it is given to those who show integrity, innovation, thoughtfulness, and a positive attitude. In addition to the recognition and the trophy, I also got the special reserved parking spot for Spirit Award winners near the front of the building for the whole quarter. During the winter months, that was definitely an added bonus!

coworker quote about frank

What’s something you’re passionate about?

I have a passion for discovery. I love learning new things, exploring other cultures, and trying out new cuisine.

frank at the great wall of china
Frank is a world traveler

How do you like to spend your time outside of work?

I love traveling out of the country as much as I can. I have recently started hiking and mountain biking too. Also, I love having friends and family over to cook or grill and enjoy a friendly match of water volleyball.

Frank with his friends and their dogs
Frank and some of his friends

Do you have a favorite quote that inspires you?

Life is 10% what happens to you and 90% how you react to it.

Jobs at 180 Medical

180 Medical has been named one of the Best Places to Work in Oklahoma for 11 years now. As 180 Medical grows, more opportunities are opening up. Apply today!
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About the Author
Client Specialist Employee Spotlight: Meet Frank
Jessica is the Sr. Marketing Specialist at 180 Medical, and she has been with the company for over 14 years now. She loves getting to be creative in her role and hearing from customers about the positive impact we've made on their lives.

Outside of work, you can find her hanging out with her husband and their dogs or browsing garden centers (where she will almost certainly buy another houseplant she doesn't really need).