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Peer Support From Someone Who Understands

Connect with 180 Medical’s Peer Support Team for practical guidance and encouragement from someone with firsthand experience using catheters.

Being new to using catheters can feel overwhelming. You may have questions or just want to talk to someone who understands. 180 Medical's Peer Support team is here for catheter users and their families.

Whether you're learning to self-cath for the first time or facing life after an unexpected diagnosis, our team is here to offer support, encouragement, and their real-life experience.

If you need support and would like to talk, fill out the quick form on this page.

What Does the 180 Medical Peer Support Team Offer?

Our Patient Advocates, Steve and Brendan, regularly visit children’s hospitals, rehabilitation centers, and other healthcare facilities across the country. Our in-house Peer Support Team also includes people who know firsthand what it's like to face a new life-changing condition and learn to self-cath for the first time.

Our Peer Support Team is here to:

  • Listen and answer any questions you may have
  • Build confidence in using catheters
  • Help you feel less alone during a big life change
  • Provide encouragement and answers from real-life experience
  • Find the right product for your individual needs
  • Reduce stress for customers, families, and/or caregivers
180 Medical Patient Advocates Steve and BrendanSteve (left), and Brendan (right), 180 Medical's Patient Advocates

Meet Our Patient Advocates

Steve

Steve has lived with quadriplegia since a car accident in 1988. He knows firsthand how overwhelming life can feel after a new spinal cord injury or being told you need to use catheters for the first time.

As a Patient Advocate, Steve shares his experience to help others see that life after a spinal cord injury can still hold possibilities. He is passionate about wheelchair rugby and helping others with disabilities get involved in adaptive sports, and he also regularly shares articles and tips for living with SCI.

"When someone is new to using catheters, they’ll have a lot of questions. Having someone who really knows what you’re going through is important."

Meet Steve

Brendan

Brendan grew up with spina bifida and understands how important encouragement and support can be. As a Patient Advocate and Territory Sales Manager, he shares his experiences with living with spina bifida and helps others learn how to find the right catheter for their needs.

He is passionate about wheelchair softball and connecting others with the community and opportunities that adaptive sports can provide. Brendan also shares posts on the 180 Medical blog about living an independent life with spina bifida.

“What drives me every day boils down to one word: hope. I love helping people find that hope and see what they can accomplish.”

Meet Brendan

Meet Our Peer Support Team

Daniel

Daniel, 180 Medical Peer Support

Daniel is a Confirmation Specialist and a member of the Peer Support Team. His own experience with a spinal cord injury and using catheters helps him connect with people who want to talk to someone who understands.

Outside of work, Daniel plays wheelchair rugby with the TIRR Texans Low-Point team.

"Sometimes, people just need someone who can relate. It can be hard to speak with someone who doesn't really know what you're going through or what you've been through."

Meet Daniel

Ryan

Ryan, 180 Medical Peer Support Team

Ryan serves as a Referral Specialist and a member of the Peer Support Team. After sustaining a spinal cord injury in high school, he learned firsthand about the value of peer support and encouragement.

Today, he loves helping others who are new to living with a spinal cord injury or using catheters.

"Never let anyone tell you you cannot do something just because of your spinal cord injury. It's just a matter of figuring out how to do things in a new way. Never give up."

Meet Ryan

Get Support Today

Whether you're new to using catheters or you're a caregiver looking for help, the 180 Medical Patient Advocates can provide guidance, empathy, and lived experience.

180 Medical offers:

  • Free samples
  • Personalized catheter and insurance support
  • Wide selection of intermittent catheter options from trusted brands
  • No upfront costs to get started
  • Free, discreet shipping

180 Medical is in-network with a wide range of insurance plans, including Medicare, Medicaid, UnitedHealthcare, BlueCross BlueShield, Cigna, and many more.

Additional Resources

Online Catheterization Instructions

180 Medical offers step-by-step instructions and videos on how to use catheters for men, women, and children.

180 Medical Kid's Club

We provide a fun and helpful introduction to using catheters for children and their parents or caregivers. Through fun activities and colorful stories, your child can learn how to hygienically self-cath.

Emotional Support

Explore resources designed to help you feel supported as you adjust to catheter use and the changes that may come with it.