Peer Support at 180 Medical
At 180 Medical, our mission to help turn lives around doesn’t stop at providing the best customer service with top-quality products. We also offer ongoing care through our dedicated Peer Support team to help support you through the challenges of being new to your medical condition and using your supplies for the first time.
If you need support and would like to talk, fill out the quick form on this page to the right.
What Does the 180 Medical Peer Support Team Offer?
Our Patient Advocates, Steve and Brendan, regularly visit children’s hospitals, rehabilitation centers, and other healthcare facilities across the country.
Our in-house Peer Support Team also includes people who live with spinal cord injuries and know firsthand what it’s like to face a new life-changing condition and learn to self-cath for the first time. They’re here to listen, answer questions, and provide one-on-one guidance over the phone.
Whether in person or through virtual support, 180 Medical is here for you.
Our Peer Support Team Can Help:
- Ease the transition from hospital to home
- Provide confidence in using catheters
- Offer real-life insights on adjusting to life after spinal cord injury
- Find the right product for your individual needs
- Reduce stress for our customers, families, and/or caregivers
When someone is new to using catheters, the wrong product or technique can lead to complications. That’s why having experienced, caring support from people who really know what it’s like can make a big difference.
Meet Our Patient Advocates
Steve
Steve has been a C6 quadriplegic since a car accident in 1988. He knows firsthand how overwhelming life can feel after a new spinal cord injury or being told you need to use catheters for the first time.
As a Patient Advocate, he loves sharing his experience to help others see their lives aren’t over because of their spinal cord injury. “When someone is new to using catheters, they’ll have a lot of questions. Having someone who really knows what you’re going through is important,” he says.
Steve is passionate about playing quad rugby, and he loves being able to help others with disabilities get involved with adaptive sports too. Also, he shares helpful tips for navigating life with a spinal cord injury in his posts on the 180 Medical blog.
Brendan
When Brendan was born with spina bifida, his family received guidance and help. Today, he likes to “pay it forward” by offering compassionate care and support to other families and children with spina bifida. He is a Territory Sales Manager for 180 Medical and contributes posts on the 180 Medical blog about living an independent life with spina bifida.
Meet Our Peer Support Team
Daniel
Daniel has been with 180 Medical for over a year now, and he currently serves as both a Confirmation Specialist and Peer Support Team member. As someone living with a spinal cord injury himself, Daniel offers practical advice and encouragement to others who may be adjusting to catheter use or facing new challenges. Outside of work, he plays with the TIRR Texans Low-Point Wheelchair Rugby team (now two-time national champions as of 2025). His care, compassion, and dedication shine through in everything he does, both on and off the court.
Ryan
Ryan has been part of our company for over 17 years. After sustaining a spinal cord injury in high school due to an ATV accident, he brings years of personal experience and heartfelt insight to his role as both a Referral Specialist and a member of our Peer Support Team. Ryan is passionate about helping others navigate life after injury and encourages those he speaks with to stay hopeful and determined.
“Never let anyone tell you you cannot do something just because of your spinal cord injury,” he says. “It’s just a matter of figuring out how to do things in a new way. Never give up.”
Get Support Today
Whether you’re new to using catheters or you’re a caregiver looking for help, the 180 Medical Patient Advocates can provide guidance, empathy, and lived experience.
We’re proud to offer:
- Free samples and shipping
- Personalized product selection from all major brands
- Insurance-covered supplies
- No upfront costs to get started
180 Medical is in-network with thousands of insurance plans including Medicare, Medicaid, UnitedHealthcare, Blue Cross Blue Shield, and Cigna.
Additional Resources
180 Medical College Scholarship
Our annual scholarship program is available to students with conditions including a spinal cord injury, spina bifida, an ostomy, transverse myelitis, and/or a neurogenic bladder.
Online Catheterization Instructions
180 Medical offers step-by-step instructions and videos on how to use catheters for men, women, and children.
180 Medical Kids Club
We provide a fun and helpful introduction to using catheters for children and their parents or caregivers. Through fun activities and colorful stories, your child can learn how to hygienically self-cath.