180 Medical Patient Advocates
At 180 Medical, we’re committed to helping turn lives around by providing the best service, top-quality catheter and ostomy supplies, and compassionate support. Our Patient Advocate Program is a vital extension of that mission. Whether you or your child is adjusting to life with a spinal cord injury or spina bifida, our Patient Advocates are here to help in person, on the phone, or on video calls.
Ready to reach out? Fill out the quick form to the right on this page.
Meet Our Patient Advocates
Steve
Steve has been a C6 quadriplegic since a car accident in 1988. He knows firsthand how overwhelming life can feel after a new spinal cord injury or being told you need to use catheters for the first time.
As a Patient Advocate, he loves sharing his experience to help others see their lives aren’t over because of their spinal cord injury. “When someone is new to using catheters, they’ll have a lot of questions. Having someone who really knows what you’re going through is important,” he says.
Steve is passionate about playing quad rugby, and he loves being able to help others with disabilities get involved with adaptive sports too. Also, he shares helpful tips for navigating life with a spinal cord injury in his posts on the 180 Medical blog.
Brendan
When Brendan was born with spina bifida, his family received guidance and help. Today, he likes to “pay it forward” by offering compassionate care and support to other families and children with spina bifida. He is a Territory Sales Manager for 180 Medical and contributes posts on the 180 Medical blog about living an independent life with spina bifida.
What 180 Medical’s Patient Advocates Do
Our Patient Advocates regularly visit children’s hospitals, rehabilitation centers, and other healthcare facilities nationwide. They offer peer-to-peer support to patients and their families through both in-person visits and virtual care.
Their one-on-one support helps:
- Ease the transition from hospital to home
- Provide confidence in using catheters
- Offer insights on finding the right product fit
- Reduce stress for families and caregivers
Using the wrong catheter product or incorrect technique can lead to complications like frequent urinary tract infections (UTIs), which is why compassionate, experienced support is so valuable.

Get Support Today
Whether you’re new to using catheters or you’re a caregiver looking for help, the 180 Medical Patient Advocates can provide guidance, empathy, and lived experience.
We’re proud to offer:
- Free samples and shipping
- Personalized product selection from all major brands
- Insurance-covered supplies
- No upfront costs to get started
180 Medical is in-network with thousands of insurance plans including Medicare, Medicaid, UnitedHealthcare, Blue Cross Blue Shield, and Cigna.
Additional Resources
180 Medical College Scholarship
Our annual scholarship program is available to students with conditions including a spinal cord injury, spina bifida, an ostomy, transverse myelitis, and/or a neurogenic bladder.
Online Catheterization Instructions
180 Medical offers step-by-step instructions and videos on how to use catheters for men, women, and children.
180 Medical Kids Club
We provide a fun and helpful introduction to using catheters for children and their parents or caregivers. Through fun activities and colorful stories, your child can learn how to hygienically self-cath.