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Can I use my HSA or FSA account to pay for my supplies?
Wondering if you can use your HSA (health savings account)...
Can I fold my catheter to fit in my pocket?
If you’re trying to keep your catheters discreet, you may...
What is DME (Durable Medical Equipment)?
DME stands for durable medical equipment. Durable medical equipment refers...
My order was not delivered. What do I do?
If your order was not delivered or you can’t find...
Do you require a credit card on file before I order?
180 Medical does not require a credit card on file...
How do I pay my bill with 180 Medical?
Ready to pay your bill with 180 Medical? We offer...
What is crusting?
Crusting is a simple practice that creates a more optimal...
Why do you ask about number of supplies when confirming orders?
When confirming your orders with 180 Medical, we may ask...
The tracking info says my order is being returned. What do I do?
If your tracking information shows your order is being returned,...
Why is my order being held for prior authorization?
Each insurance plan has different guidelines and requirements. Some plans...
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