Ever since my initial contact with 180 Medical, I've been very pleased with their service delivery and friendly, respectful interaction. Everyone is genuine, forthcoming, and just open to be of help at their best. They don't hesitate to contact me on a regular basis to insure that I order in a timely manner and stay stocked with supplies. I have enough to focus on in life so I greatly appreciate this part most...it takes the stress off me when they remember I need ostomy supplies but I forget to order. Everyone is warm and just customer oriented--like a friend, not just a company or I a mere customer.