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Why do you need my doctor's information?

Catheters and certain ostomy products are prescription-only medical supplies. That's why we need your doctor or other prescribing healthcare provider's information.

Your health insurance plan will require specific documentation from your doctor or prescribing healthcare professional, such as a prescription or doctor's notes.

But don't worry! We'll do all the footwork while keeping your health information private and secure.

Do you have more questions or need some help? Reach out to us!  

 

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Have a question about product options or need help with your account? We're here for you.

Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM

Contact Us

Customer Service: (877) 688-2729

Order Confirmations: (405) 603-8215

Billing: (405) 603-8218

Text: (877) 959-9315

Fax: (888) 718-0633