I need my order sooner than usual. What do I do?
If you need your catheter or ostomy supplies sooner than your usual shipment date, please contact us as soon as possible.
Depending on your insurance plan, there may be limits on how early we can send your next order after your last shipment. However, our team can review your account, check your insurance guidelines, and let you know what options may be available.
If you’re using more supplies than expected or are just running a bit low before your next scheduled order, we’ll do our best to help you get the right amount of supplies you need, based on your prescription and insurance plan.
Please reach out to our team so we can help you with the next steps.
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