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I didn't confirm my order in time. What do I do?

So you didn't confirm your order in time. What now? Don't worry. All you have to do is reach out to us and let us know you're ready.

When it's time to confirm your order, we'll start making attempts around 7 to 10 days before it's time for your shipment. However, without confirmation of your order, we cannot ship supplies.

If you're late, it's okay. Just get in touch with 180 Medical as soon as possible so we can confirm and ship your order. Our Confirmation team has a direct line you can call at (405) 603-8215.

Remember: you can bypass a phone call and confirm your orders through your secure customer account on the 180 Medical Customer Portal at my.180medical.com

Contact 180 Medical — We're Ready to Help

Have a question about product options or need help with your account? We're here for you.

Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM

Contact Us

Customer Service: (877) 688-2729

Order Confirmations: (405) 603-8215

Billing: (405) 603-8218

Text: (877) 959-9315

Fax: (888) 718-0633