How do I contact 180 Medical?

Looking for an easy way to contact 180 Medical? Call us toll-free at (877) 688-2729.
You can also connect with our team through online chat from 8 a.m. to 7 p.m. Monday through Thursday and 8 a.m. to 5 p.m. on Friday. To start a chat, select the chat button in the bottom-right corner of your screen.
Prefer to send a message? Email us at info@180medical.com or send a secure text message to (877) 959-9315 during business hours. Our team is here to help with order confirmations, address changes, account questions, product needs, and more.
Manage Your Account Online
Need to confirm an upcoming shipment, track an order, or update your information? Sign in to your customer account at My 180 Medical.
Through your online account or the My 180 Medical App, you can:
- Track orders
- Confirm upcoming shipments
- Update your address, phone number, and other contact information
- Pay bills
- Complete paperwork
- Receive secure messages
Your secure online account is available anytime, even outside our regular business hours.
Have a question about product options or need help with your account? We're here for you.
Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM
Customer Service: (877) 688-2729
Order Confirmations: (405) 603-8215
Billing: (405) 603-8218
Text: (877) 959-9315
Fax: (888) 718-0633
