Can I get catheters while on home health?
While you're receiving home health services, you cannot get catheters from 180 Medical or any other catheter supplier during this time. This is because we must comply with insurance guidelines to avoid double-billing for services.
Your home health service is responsible for supplying your catheter supplies during the time they are billing your insurance for services rendered.
However, 180 Medical will gladly coordinate with your home health agency to ensure you're getting the catheter supplies you need. Once your home health services are complete, 180 Medical will resume supplying your catheters.
Have a question about product options or need help with your account? We're here for you.
Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM
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