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Will my new insurance policy cover old bills?

Typically, your health insurance will only cover claims (bills) for supply orders that occur on or after your new insurance plan's effective start date. However, your prior insurance plan should still cover any older claims.

If you have any questions about your bills, reach out to our Billing team at (405) 603-8218.

 

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Have a question about product options or need help with your account? We're here for you.

Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM

Contact Us

Customer Service: (877) 688-2729

Order Confirmations: (405) 603-8215

Billing: (405) 603-8218

Text: (877) 959-9315

Fax: (888) 718-0633