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Thinking About Switching Catheter or Ostomy Suppliers?
Whether you're looking for reliable service and shipping or more product options, 180 Medical's specialists are here to help.
Looking for a new catheter or ostomy supplier? 180 Medical offers high-quality products from trusted brands, along with personalized product and insurance guidance, caring support, and reliable shipping.
Whether you're unhappy with your current medical supply company or simply ready to switch to 180 Medical, we're here to guide you through the process. Our goal is to provide you with the best service and supplies to meet your needs.
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Why Choose 180 Medical as Your Supplier?
When you choose 180 Medical, you get more than just a box of supplies delivered. You get a friendly team that's here to help with product needs, insurance, reordering, and more.
One-on-One Support
Our specialists take the time to answer your questions & listen to your needs.
Insurance Help
We'll guide you through your plan's coverage for your prescribed supplies.
Free Shipping
Once your order is ready, we'll discreetly ship your supplies to your door.
A Catheter & Ostomy Supplier You Can Rely On
Your catheter or ostomy supplier should make it easy to get the products and support you need with reliable shipping.
When you choose 180 Medical as your supplier, you get access to:
- Catheters from leading brands
- High-quality ostomy supplies and accessories
- Personalized product and insurance support
- Free, discreet home delivery
- Convenient reordering options through our app, portal, phone, email, or text message
- Caring customer service
- Educational resources for catheter and ostomy users
15 Years with 180 Medical
How Switching Suppliers to 180 Medical Works
Changing your catheter or ostomy supplier doesn't mean you have to manage every detail on your own.
We're here to help make the process a little easier and answer any questions you might have along the way.
Tell us what you need.
You can call us or fill out our secure online form to let us know a few things about your current information and product needs, including:
- The name and date of birth of the person needing supplies
- The best way to get in contact with you and a shipping address in the USA
- Your current health insurance information
- Your prescribing healthcare provider
This is a great start to getting all the details we need to set up your account with 180 Medical.
If you recently received an order from your current supplier, be sure to let us know so we can coordinate your next order based on when that order was received and approximately how many supplies you have remaining.
We'll handle the details and paperwork.
We'll start by verifying your insurance benefits to understand how your plan covers your supplies and what products you're eligible to receive.
Plus, we can reach out to your healthcare provider to gather your prescription or other insurance-required documentation, so that's one less worry on your plate.
Stay with what works or try other product options.
If your current catheters or ostomy products are working well for you and meet your prescription and insurance requirements, switching suppliers doesn't necessarily mean you have to change them.
And if your needs have changed or you'd like to try a newer or different product, our specialists can help go over your covered options and help you try free samples.
Then once we have everything we need and you're ready for your order, we'll review everything with you and get your supplies set up for home delivery.
What Happens After You Switch to 180 Medical?
Once your account is set up and your first order is on its way, our service doesn't end there.
- We'll check in after your first order arrives. We want to make sure you received your supplies, feel comfortable with your products, and know how to reach us if you have questions.
- We'll help keep your future orders on track. Our specialized teams work behind the scenes on reorders, prescription renewals, insurance, and required medical documentation.
- You can reorder in the way that works best for you. Choose from the My 180 Medical app, online customer portal, text, email, or phone.
- If your insurance plan or product needs change, you don't have to figure out the next steps alone. Our specialists can explain what may affect your order, review available product options, and help you understand what to expect.
- You'll have knowledgeable, compassionate specialists to turn to. We're only a phone call, text, online chat, or email away.
Ready to make the switch?
Start by sharing a few quick details with our team. We'll review your coverage and current supply needs and help you through the next steps.
Switching Catheter Suppliers?
180 Medical is a leading intermittent catheter supplier with one of the widest selections of intermittent catheters from trusted manufacturers.
Depending on your needs, prescription, and insurance coverage, our selection includes hydrophilic, pre-lubricated, closed system, uncoated, coudé, and compact options for men, women, and children.
Switching Ostomy Suppliers?
180 Medical specializes in Convatec ostomy supplies, including one-piece and two-piece pouching systems, flat or convex skin barriers, and skin care accessories.
Wondering if we can supply the ostomy products you're currently using? One of our friendly Ostomy Specialists can review your options and go over what may be available to you.