How do I reorder my supplies with 180 Medical?
Ready to reorder your supplies with 180 Medical? We make it quick and easy, with automatic shipment schedules that go out every 30 days (monthly) or 90 days (tri-monthly), depending on your insurance plan.
Many insurance companies, including Medicare and state Medicaid plans, require medical suppliers to confirm your reorder before shipping. If your insurance plan requires this, we offer several convenient ways to confirm.
Here are a few ways you can confirm or reorder your supplies
1. My 180 Medical Customer Portal Account
Visit My.180Medical.com to log in or register your secure customer account.
Inside the portal, you can:
- View your upcoming order
- Confirm or request changes
- Track your order status
2. My 180 Medical Mobile App
Download the My 180 Medical app from your phone’s app store. Log in to view and confirm your next order. You can manage your supplies anytime, anywhere with this free, secure app!
3. Confirm by email
If you prefer email notifications, let our Confirmation Specialists know, and we’ll set up your account to receive email reminders.
About 10 days before your next shipment, you’ll receive an email with a “Refill Now” button. Just click and follow the prompts to:
- Confirm your date of birth
- Verify shipping month, customer name, and current home healthcare status
- Note how many supplies you have on hand
4. Text message order confirmation
Want to confirm by text? Once you sign up with a live rep, we can send your reorder reminders via text message. Reply to confirm, and you’re all set.
Ask a team member today if you’d like to enable text confirmation.
5. Reorder supplies and confirm by phone call
Prefer a friendly voice? Our Confirmation Specialists will begin calling 7–10 days before your shipment to confirm your order.
If you miss a call from us, call (405) 603-8215 to speak to one of our Confirmation Specialists.
Ready to reorder your supplies with 180 Medical? We make it quick and easy to reorder the supplies you need with automatic shipment schedules that can go out every 30 days (monthly) or 90 days (tri-monthly), depending on your insurance plan’s requirements.