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How do I get started with 180 Medical?

We make it so easy to get started with 180 Medical! If you’re ready to begin receiving your catheter or ostomy supplies from one of the most trusted providers in America, just reach out to us. We’re ready to help you.

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Get Started in 3 Easy Steps!

1. Contact 180 Medical.

Fill out this simple form to be contacted by one of our friendly, trained Specialists. We also offer easy contact options, including our online Live Chat feature. Plus, you can just give us a call directly to experience our renowned customer service.

Take the first step toward getting started with 180 Medical. We just need a few things from you to get the ball rolling.

  • Your insurance information
  • Your treating health care provider’s name and office phone number
  • Your supply needs for intermittent catheters and/or ostomy products

2. Next, we’ll review the details with you to ensure we’ve got everything right for you.

Once we have your insurance verified, your Specialist will contact you to discuss your insurance coverage and allowable amounts, any possible out-of-pocket costs based on your coverage, go over your doctor’s plan of care, and how you prefer to handle your future supply orders. We’ll let you know when you can expect your first order to arrive.

In the meantime, we handle getting any necessary documentation (including a prescription) or authorization that your insurance company may require. We also handle all direct billing to your insurance for free!

3. Then sit back and relax while we ship your supplies right to your door!

Once we finalize your order, you’ll receive a tracking number via email as soon as we ship your package so you know when to expect your supplies. Then, after your first order, your Specialist will contact you again. We always want to follow up to ensure you’re fully happy with your order.

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