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What information does 180 Medical need to open my account?

If you're ready to start receiving your catheter or ostomy supplies through 180 Medical, we will need:

  • Your basic contact information (name, phone number, email, shipping/billing address, date of birth)
  • Your current insurance information
  • Your prescribing healthcare provider's name and phone number

After you contact us, our experts will verify your insurance plan's catheter or ostomy supply coverage. We also handle getting any necessary documentation from your doctor's office, such as a prescription or progress notes.

Our highly trained product experts will guide you through your insurance-covered options and answer any questions. We can send free samples if you'd like. Then once we have the authorization, we will discreetly ship your first order.

Contact 180 Medical — We're Ready to Help

Have a question about product options or need help with your account? We're here for you.

Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM

Contact Us

Customer Service: (877) 688-2729

Order Confirmations: (405) 603-8215

Billing: (405) 603-8218

Text: (877) 959-9315

Fax: (888) 718-0633