Whether you have just been instructed to start using intermittent catheters or you’ve been using them for years, it’s understandably pretty tough to find the right female catheter supplier who meets all of your needs. There are many catheter suppliers out there making big claims about what they have to offer, but not all are equal in terms of giving you unparalleled service on all fronts.
Here are the top four things to look for as you seek out the right company for your intermittent catheter supply needs:
1. Personalized, Friendly Customer Service
Your time is valuable, and your medical needs should be a priority to a supplier. Look for a company that will deliver a superior customer service experience. Instead of long hold times or confusing automated menus, you should be able to get a quick response time from a live person when you call customer support or access live chat on their website, and a company that cares about your needs will deliver that. When you speak with someone, it’s great to be treated as more than just another number.
Good catheter supply companies will have knowledgeable representatives who really listen, understand your needs, and help find the right intermittent female catheter for you, based on your prescription, lifestyle, preferences, individual needs, and any prior experiences.
2. Specialization in Catheters
There are plenty of medical supply companies out there today, but not all of them focus specifically on catheters. Companies that deal with all kinds of medical supplies may seem like a convenient option, but their brand and product availability may be limited, and their staff may not be very well-educated on what type of catheter might be best for your needs.
180 Medical, however, specializes only in intermittent catheters and ostomy products, so they carry all major brands and types, and their trained staff is educated about the product lines they offer and the advantages of each. With employees on staff who are also catheter-users, this company can provide first-hand guidance and information on using catheters that other companies may not be able to do.
3. Direct Shipping
Why inconvenience yourself by having to pick up supplies from a pharmacy or paying for shipping each time you order when you can get your catheter supply delivered directly to your doorstep for free? This not only saves you time and money, but it also protects your privacy.
A good online female catheter outlet can ship the exact product you need quickly with no hassle.
4. Taking Care of the Paperwork for You
You’re already dealing with enough in your life. There’s no need to act as the middleman between your doctor’s office and your catheter supplier or have to figure out all the insurance paperwork for billing. Look for a company that communicates directly with your physician for any needed documentation and bills your insurance for you.
Learn more about 180 Medical by contacting us today at 1 (877) 688-2729 or access our Live Chat option on our website during business hours.