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When will my patient receive their order?

We work quickly to ensure your patient doesn't go without their necessary supplies.

  1. After we receive the referral from you, we get right to work on verifying your patient's insurance.

  2. Then our specialists will contact your patient to go over their order and answer any questions.

  3. Once that's done, we will ship your patient's order as quickly as possible in discreet packaging. They should receive their first order in one to two business days.

Contact 180 Medical — We're Ready to Help

Have a question about product options or need help with your account? We're here for you.

Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM

Contact Us

Customer Service: (877) 688-2729

Order Confirmations: (405) 603-8215

Billing: (405) 603-8218

Text: (877) 959-9315

Fax: (888) 718-0633