What is the 180 Medical Customer Portal?
The My 180 Medical Customer Portal offers a secure, simple, and easy-to-use online option for confirming orders, requesting changes, tracking shipments, making payments, and more.
What are the Features of the 180 Medical Customer Portal?
Our online Customer Portal offers convenience and security while saving you time. No more trying to find time in your schedule to call, text, or email us during business hours. With the new online portal, you have 24-hour access to your account.
Here are some of the things you can do in the portal or app:
- See your order history and confirm upcoming orders
- Track shipments
- Update your information, including address changes, doctor and facility, and insurance changes
- View billing statements and pay your balance online (if applicable)
- Caregivers of more than one of our customers can manage multiple accounts with one login (setup assistance is required to get started)
- Send and receive secure messages
Do you use a smartphone or tablet? 180 Medical offers secure, 24/7 access to the customer portal with the My 180 Medical mobile app! You can download 180 Medical's handy customer app on the Apple App Store or Google Play today!
How to Get Started on My 180 Medical
New to 180 Medical?
We'll email you an invitation to set up your My 180 Medical account, where you can find tracking information for your first order.
Already a 180 Medical customer?
You can self-register for an account at My.180Medical.com or select Customer Login on our website.
Have a question about product options or need help with your account? We're here for you.
Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM
Customer Service: (877) 688-2729
Order Confirmations: (405) 603-8215
Billing: (405) 603-8218
Text: (877) 959-9315
Fax: (888) 718-0633
