*Updated 5/1/2025
Over the years, our customers have asked how to access their 180 Medical accounts online. We’ve been listening! That’s why we created a new online account management option for our customers, the 180 Medical Customer Portal at My.180Medical.com.
Features of the 180 Medical Customer Portal
Our online Customer Portal offers convenience and security while saving you time. No more trying to find time in your schedule to call, text, or email us during business hours. With the new online portal, you have 24-hour access to your account.
Here are some of the great features of My.180Medical.com:
- View and sign paperwork online (saves paper and time)
- See your order history and stay up-to-date on upcoming orders
- Confirm orders
- Track your shipments
- Update your information, including address changes, doctor and facility, and insurance changes
- View billing statements and pay your balance online (if applicable)
- Caregivers of more than one of our customers can manage multiple accounts with one login (setup assistance is required to get started)
- Send and receive secure messages
You can also access your 180 Medical Customer Account with our handy mobile app, My 180 Medical, which is free to download from your phone’s app store.
How to Get Started
Ready to start? We make it easy. If you’re new to 180 Medical, we’ll send you an email invite for your online portal account and tracking information for your first order.
If you’re an existing customer and we haven’t already contacted you about this, you can now self-register to access your account on the portal.
To access the portal, visit My.180Medical.com or connect through a helpful tab labeled “Customer Login” on our website.
You’ll need to register your email address and create a secure password. Once your email is confirmed, you can log in.
We recommend keeping the site bookmarked for easy access later on.
180 Medical is Here For You
This is an exciting time for 180 Medical as we expand to new platforms to continue to provide our top-of-the-line customer service.
As always, our trained specialists are standing by to help you during business hours. If you have any questions, feel free to contact us!
