My catheter is on backorder. What do I do?
If your usual catheter is on backorder from the manufacturer, 180 Medical can help you review your options.
While rare, manufacturer backorders can occur for reasons beyond our control. However, our team is here to help you find a suitable alternative to meet your needs, based on your prescription, insurance, and preferences.
Because catheter features can vary by brand and type, we'll help you understand your available options before making a change whenever possible.
If you have questions about a backordered catheter or need help finding an alternative product, we're here to help.
Have a question about product options or need help with your account? We're here for you.
Customer Service Hours (CST)
Monday — Thursday: 8 AM to 7 PM
Friday: 8 AM to 5 PM
Customer Service: (877) 688-2729
Order Confirmations: (405) 603-8215
Billing: (405) 603-8218
Text: (877) 959-9315
Fax: (888) 718-0633
