What do I do if there is an issue with my order?
If there’s a problem with your order, please contact 180 Medical as soon as possible so we can help.
Order issues may include missing items, damaged supplies, an incorrect product, delivery delays, shipping address concerns, backordered items, or needing your supplies sooner than expected. Whatever the issue is, our team is here to help review your account, check your shipment details, and determine the next steps to take care of the issue.
When you reach out, be sure to let us know any relevant information, such as your order date, tracking details, the product or item affected (including reference number or lot number, if applicable), and a brief description of the issue.
We know your supplies are important, and we’ll do our best to help resolve the issue as quickly as possible.