When is a new prescription required?

If you’re new to 180 Medical, we may need a prescription on file before we can process your order, especially if your supplies are billed through insurance. Catheters and many ostomy supplies are considered prescription-only medical devices, and most insurance plans require documentation for coverage.

Already a current customer? No problem! Our dedicated Prescription Renewal Team handles that for you. If your prescription is set to expire soon, we’ll reach out to your doctor to request an updated one so you don’t experience any delays.

A new prescription may be required in some cases, such as changes to your supply type or quantity. But don’t worry—we’ll walk you through everything and handle the paperwork with your doctor’s office.

Have questions? Just reach out to 180 Medical.