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Why Choose 180 Medical?

Choosing a catheter or ostomy supplier is an important decision. You need a company you can count on to help you understand your options, coordinate the details, and deliver your supplies discreetly and reliably.

At 180 Medical, you’ll receive caring, personalized support from a team that understands how important your supplies are to your everyday life.

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What You Can Expect From 180 Medical

From getting started to managing ongoing orders, here’s how 180 Medical helps make the process a little easier:

  • Personalized help with insurance, prescriptions, and documentation
  • Caring service
  • Free samples
  • Free, discreet shipping nationwide
  • Ongoing support for reordering, changing product needs, and more

What to Expect

180 Medical 100% satisfaction guarantee

Trusted by Customers and Recognized for Our Service

Customers across the country have trusted 180 Medical to help with their catheter and ostomy supply needs, and we’re proud to have our service and commitment to doing business with integrity recognized by others, too.

2026 Reader Rankings Best Medical Supply Company Award Logo 2026 MedTech Business Review Top Medical Supplier Logo BBB Torch Awards for Ethics logo
Voted Best Medical Supply Company
Named Best Catheter & Ostomy Supplier
BBB® Torch Awards Recipient for Ethics™

Caring Support From People Who Understand

After a spinal cord injury changed his life, Todd Brown founded 180 Medical in 2002. He wanted to create a medical supply company that treated every customer with care and understanding.

That personal approach still guides us today. Some of our employees have firsthand experience using catheters or ostomy products, so they understand how personal your questions and supply needs can be.

 

Todd Brown in wheelchair outdoors

 

Meet Our Founder

Customer Service That Makes Getting Your Supplies Easier

Getting catheter or ostomy supplies can feel complicated, especially when insurance, prescriptions, and documentation are involved.

Our team helps coordinate the details, answer your questions, and support you through your first order and ongoing reorders.

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One-on-One Support

Our specialists take the time to answer your questions & help you try free samples.

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Insurance Help

We'll guide you through how your plan covers the supplies you need.

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Discreet Shipping

When you're ready, we ship your order to your door at no additional cost.

180 Medical Customer Service FAQ

Find the answers to the questions we hear the most. You can also reach out to our team of compassionate specialists for help with your catheter and ostomy journey.

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